Gitanjali Jewels Pvt Ltd — Sub: refund of my deposit/gold in shagun scheme-reg ref: shagun jewellers buying plan card no [protected]

Address: 500067

This is to bring to your kind notice that i had joined above scheme in your jewels shop for our daughter future benefit. For a consideration of rs 60000 (Rs.5000 in cheque ch:152804 dt 31.07.2013 and remaining installments through my icici bank cr card)
In this regard i wish to inform that it was completed in the month of july 2014. I am diabetic and heart patient i was sick aug and sep 2014. On occasion of my wife’s birthday on 18th nov we went to your shop on 17.11.2014 we were surprised to see there were no gold items for display. Your staff told that all gold items were gone for exhibition at mumbai head office. And they asked us to take diamond items worth of rs.65000 or wait for one week for gold. Again when we visited last week there were no items, all the shelves were empty. We invested that amount with hard cash and we are middle class family.

I have reported the above matter to you several times personally visited your show room and contact by phone several times. But despite all my pleadings you have not made any attempt to settle my issue. Which is indeed regrettable and highly un business like. On account of your aforesaid dereliction of duty and failure and neglect to rectify the same i have suffered losses/incurred conveyance expenses from my residence at suchitra junction to jubilee hills (Around 25km cost up and down rs.455 alternate date from 17th november 2014 till to date) which you are liable to compensate to me.

You are hereby finally called upon to settle my deposit amount plus bonus (Rs.65000/-) within 9 days of the receipt of this notice failing which i shall be constrained to initiate against you for redressal of my aforesaid grievances and recovery of the aforesaid amount such. Proceedings, both civil and criminal as are warranted by law, besides filing a complaint under the statutory provisions of the
Consumer 'protection act, 1986 exclusively at your own risk, cost, responsibility and consequences which please note.


Thanking you,

Yours faithfully,


(S. Venkata ramana)
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    Gitanjali Jewels Pvt Ltd
    Secunderabad
    India
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