Gizhome Essentials — Wrong & Damaged Product Received Request for Refund and Pickup (Order No: GE1184600)

Website: gizmoessentials.shop

Placed an order for a Premium Shoe Rack (Order No: GE1184600) through [gizmoessentials.shop]. However, the product I received is completely different from what I ordered and is also fully damaged.

This is highly unacceptable and shows clear negligence in fulfilling customer orders. I have attached images as proof of the wrong and damaged product delivered.

I have already raised this issue with the seller’s customer care but have not received any satisfactory response or solution so far.

Relief Sought:

I request an immediate refund of the full amount paid.

I request that the damaged and incorrect product be picked up from my address at the earliest.

I am sharing this complaint on this portal to seek fair redressal and to ensure that such poor service does not happen with other consumers.

Please help me resolve this matter urgently.

Order Details:

Order Number: GE1184600

Product: Premium Shoe Rack

Order Date: 24th June

Amount Paid: 990

Seller/Website: https://gizmoessentials.shop

Attachments: Product images, .

Complainant Details:
Name: vanaj narayanan

Mobile Number: [protected]
Email ID: [protected]@gmail.com

Thank you for your assistance.