Glam Diva — Fraudulent Transaction by Instagram Store Glamdiva Received Wrong & Used Products

I am writing to report a fraudulent online shopping experience with an Instagram-based store named “Glamdiva.”

On [insert order date], I placed an order through their Instagram page after seeing their posts showcasing trendy and new clothing items. However, what I received was entirely different – used, low-quality clothes that I did not order. The items were in poor condition, and clearly not what was displayed or promised.

Furthermore:
• There is no valid contact number or email provided.
• I am unable to comment on their posts or tag them publicly.
• They are not responding to DMs, effectively leaving me with no way to get a refund or return the product.

This appears to be a clear case of online fraud and misrepresentation, and I believe many others may be victims as well.

Details:
• Instagram Store Name: Glamdiva
• Order Date: 27 April 2025
• Payment Method: Cash on Delivery
• Amount Paid: ₹1298

I request immediate action against this fraudulent seller and assistance in initiating a refund or penalty against them for misleading and scamming consumers.

Thank you for your support.
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    Glam Diva
    India
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