Got Success Consultant — False commitment to Work permit issue

I had applied for work permit but they applied visitor visa. I got to know this at the time of biometric. Application number starts with ‘V’ and if they applied for work permit it should start with ‘w’. This information is also mention on ircc official website.
I had paid 1.52 lakhs till date. Processed on 1st august 2022.
Initially they had committed to get visa within 3 months but still didn’t get any update.
Now they are not responding to my calls as well.
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