Gownholic.com — wrong delivery

I didn't receive my order.
at the place of receiving gown I received two third class sarees and the company has no responsibility to look back to the customer's messages or calls.The customer care service is of no use to the customers. I have been waiting for the response from the company but they are not giving any response. They are not even replying to my messages. I don't know what to do. What I just want is either my ordered gown or my money back.That's it.