Address: | New Delhi, Delhi, 110009 | Website: | Grand Heritage Vacations (Brand Name - Atithi Devo Bhava) |
I was invited by grand heritage (E. Mail id [protected]@grandheritagevacations.com) team leader mr sohan singh in one of the location in delhi and taken rs 10, 000.00 (Forcely and trapped) by swipe machine. During the meeting mr sohan singh also informed that this is an interim amount which can also be refunded in case i dont take the membership. Even he was ready to take interim amount of rs 5000.00. It means that they have no policies and norms and simply fool the customer and collect the money. That time i had also filled one form which is not provided till date to me. Once i asked to return my interim amount, they said that this amount is non refundable and when i asked to transfer my call to mr sohan singh, than i came to know that mr singh has left this company. It cleary shows that grand heritage employee trapped the customer and collect the money from the honest and innocent customers. I would request you to please advise to proceed further in this regard. Rgds/neeraj srivastava (Mob no [protected]) Was this information helpful? |
Greetings from Grand Heritage Vacations !!!
Sir, You have taken GHV membership at total cost of Rs. 115000/- and paid and initial amount of Rs. 10, 000/- (Through C.C) further it is agreed that the balance amount will be paid later, We have also checked with you through our verification calls & welcome mails, We have also called you and as you said their is some financial crunches hence you have show inability to pay the balance amount at that time.
We are also ready to provide you 3 days holidays as per your entitlement against the amount you have paid to GHV.
Thanks & Regards,
Grand Heritage Vacations Pvt Ltd.