GRT Jewelers — Poor customer service and unprofessional behavior during gold coin selling process

Address: 96, Munnekolalu, varthur main road, near novel office , marathalli, Bengaluru , Karntaka 560037

I bought gold coins from GRT Jewelers, and when I went to sell those coins, I was treated very poorly. Initially, during the purchase, the staff was very polite and treated me like a valued customer. However, during the selling process, I was met with rude and dismissive behavior. The staff acted unprofessionally, speaking to me in a condescending manner, and their response was rude. Although I understand that certain policies may require time to process, the manner in which they communicated the delay was incorrect and unpleasant. I decided to approach another jeweler where I received much better service, and the process was quicker. I am very disappointed by the inconsistency in treatment and the unprofessional behavior exhibited by GRT Jewelers.