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Gujarat University — I need help with online admission portal

I have applied for BCOM on online portal
Filled all the details uploaded all the necessary docs and paid the fees but when I actually downloaded the application pdf documents are showing false and that means my docs didn’t upload on the website due to any technical issue now I need to know whether I should apply through a new account or this application will work fine?
Username: AD[protected]
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    Office of the Gujarat University, Post Box No. 4010, Navrangpura, Ahmedabad, Gujarat, India - 380009
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