Gujarat University — marksheet / degree / transcript verification

Address: Ahmedabad, Gujarat

On 28th september i have submitted form of marksheet / degree / trascript verification and paid 1100 + 350 + 500, receipt number are 012397, 0002919 and 012396 but till date (8th november) there is no status whether is it completed or not and when i called to landline number : +[protected], there is no response. I went 2-3 times personally but then told come after one week and after that there is not status.

So, what is the next procedure