Hanco Property Developers Palakkad — deficiency in service in hanco property developers pvt ltd palakkad apartment

 
3 Reviews
 swaminathan38 on Jan 18, 2018
We the residents of mountain mist apartment in palakkad, kerala wish to very seriously take up the matter throughfire and rescue services department (Frs) trivandrum, kerala against a fraud and unsafe builder and fake directors of palakkad mr. Ananthanarayanan hariharanand vani ananthanarayanan, hanco property developers private limited“janaki kripa”, mani iyer road, chathapuram junction, kalpathy p o, palakkad – 678 003, kerala
We residents are aware that builder is to follow the specified rules and regulations in both the nbc (National building code) and the kmbr (Kerala municipal building regulations). The builder says that he paid lot of bribe to get initial noc and now has to pay further bribe to get approval.
• the fire and rescue department has decided to make it mandatory for builders to provide safety certificates and a detailed sketch of security measures, along with sales deeds to home buyers. Of the 27 apartment owners 19 have registered and none of them received the above mentioned copies along with sale deeds. The builder refused to give us when insisted, stating as not required.
• without the fire safety in place, few owners are residing at their own risk. There was a minor fire in fourth floor of the mountain mist apartment in the month of june 2016 and there were no fire extinguishers. Since it was raining they could collect water from the drain and extinguished the fire. This created panic for nearly 40 minutes. The builder removed the site engineer without checking the root cause of the problem.
• the generator is installed in car park open area, which is fire risk area and any fire emanating from the generator will burn all 27 cars in building.
• the fire fighting pump is not iso, some cheap one purchased from coimbatore.
• since the firefighting system installed by a contractor, el fuego systems, v/1150, c - block, palakkad, kanjikode west, palakkad – 678623 and these contractors mislead the builders. Now the contractor informs residents that builders did not pay and so quality work not carried out considering safety.
• the entire pipe and piping system –holds the hose reels and supports that are welded directly on pipe and is not easily maintainable.in case of damage or repair to pipe the pipe has to be cut off completely making the system in operational for unknown period of time. No regulations in fire fighting system mention that other accessories to be welded on to pipe making the piping system weak and safety compromised during emergency.
• there has been obstructions near the installation of firefightingequipment’s and when notified builder, informs to complain to fire department as the obstructions can be removed during emergency.
• the lightening arrestors were not installed at the time of handing over and is passing over the cable tv antennas and can be a fire hazard. Builder informs that this is a not an issue and residents safety is totally compromised.
• since the mountain mist apartment is located in calicut highway, and if there is a major break out of fire then the fire engines will block the highway. Builder says that he has given enough bribe to concerned personnel of fire department.
• in mountain mist apartment developed by mr. Ananathanarayanan hariharan a new first time builder has flouted nbc rules completely. An investigation will reveal the corruption and the flouting of rules.
• mandatory design changes have not been complied with, at all leaving the building in “high risk zone”.
We request the matter be investigated thoroughly and only after occupancy certificate/fire clearance the residents be allowed to stay. Those persons involved in corruption be taken to task so that such incidents of corruptions are taken care of in future.
The main consideration to inform this to all concerned is due to relaxant, immature attitude of the first time builder, mrananthanarayan hariharan who has no knowledge of the construction and rulesand playing with the safety of the occupants/residents.
The builder must hand over all certificates to association immediately. Fire department must check thoroughly
Best regards
Aggrieved residents

This is the copy of complaint received from hanco civil enineers who forwarded to fire services trivandrum

The generator is kept in car parking adding to high risk and fire services has not taken any serious view on this.

We will send an email to this effect soon.
Complaint comments  2 Comments     Updated: Share0Tweet0Share0

Comments

Honestly I would like to tell you my experience with this builder.They have attitude issues specially Ananthanaryan hariharan of hanco property developers in Palakkad

1) management is very weak to deal with clients.Any defects shown is not completed promptly and he likes to receive wrath of customers as he is very egoistic person.

2) Those who are in USA/UK and want to buy property, dont invest your money with this builder. For long distance client they are not prompt for any kind of reply.

3) They are not prompt to reply your emails. Very Very poor customer relationship management.

4) Never keep any kind work transparency.Painting is still not competed /several apartments defects not rectified/car parking not allotted after giving possession and lastly completion certificate is still not received.

5) As of now we are not sure we are getting possession/completion certificate on time or not.

6) Please do not invest money with such builder where you have to run all the time behind them for work status but still you dnt get any kind of reply.

7)They will be prompt till agreement after that they dnt care about customer.

We had really liked the location and believed in everything that was told during initial discussion around quality, timely delivery etc. but have really unpleasant experiences. They haven't followed through on any of the promises made. First the possession dates itself were moved significantly. Then when we started receiving emails for possession, we noticed lot of work half done, improper alignments etc. We showed everything to their rep and he agreed, sent detailed email with photos clearly depicting the issues more than a year back. we have been following up since but haven't even received positive acknowledgement for months now. It appears they cared about everything until they got all the money but not even responding to emails now. #reallybadexperince, #customercheating. #feelingcheated.
Honestly I would like to tell you my experience with this builder.They have attitude issues specialyy Ananthanaryan hariharan of hanco property developers in Palakkad

1) management is very weak to deal with clients.Any defects shown is not completed promptly and he likes to receive wrath of customers as he is very egoistic person.

2) Those who are in USA/UK and want to buy property, dont invest your money with this builder. For long distance client they are not prompt for any kind of reply.

3) They are not prompt to reply your emails. Very Very poor customer relationship management.

4) Never keep any kind work transparency.Painting is still not competed /several apartments defects not rectified/car parking not alotted after giving possesion and lastly completion certificate is still not received.

5) As of now we are not sure we are getting possession/completion certificate on time or not.

6) Please do not invest money with such builder where you have to run all the time behind them for work status but still you dnt get any kind of reply.

7)They will be prompt till agreement after that they dnt care about customer.
We had really liked the location and believed in everything that was told during initial discussion around quality, timely delivery etc. but have really unpleasant experiences. They haven't followed through on any of the promises made. First the possession dates itself were moved significantly. Then when we started receiving emails for possession, we noticed lot of work half done, improper alignments etc. We showed everything to their rep and he agreed, sent detailed email with photos clearly depicting the issues more than a year back. we have been following up since but haven't even received positive acknowledgement for months now. It appears they cared about everything until they got all the money but not even responding to emails now. #reallybadexperince, #customercheating. #feelingcheated.

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    Hanco Property Developers Palakkad - deficiency in service in hanco property developers pvt ltd palakkad apartment

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