Hbn Dairies & Allied Limited — Ghee

Dear sir,
I am policy holder of HBN Dairies & allied limited my insurance period is completed.
So contacted my agent for refund of policy as he said company had scammed and is a fraud company. So he started to ignore our calls and had not helped for refund procedure. I wanted to know if there is any procedure for refund of money. Please let me know
My policy details are:
Name: RameshRao P Jadhav
Registration no: D[protected]
Date of Commencement: 21/04/2007
Date of expiry : 21/07/2013
Expected ammount : 18000/-
Distributior code:[protected]