Healthian (Mobile App) — Fake reports were delivered : no checks were performed : copy and paste were done

Dear Sir

Greetings from Healthians.com!

Please accept our sincere apologies for the inconvenience you may have experienced in respect to the discrepancy of reports. After Checking with lab we have also shared machine value over email for same concern. Not sharing here for privacy concerns.

We would like to inform you that ABG value is calculated value, where our reports already mention that Average Blood Glucose is a calculated value. HBA1C value indicates average blood sugar level over past 3 months.

ABG can be calculated from HbA1c as following.
ABG= 28.7*HBA1c - 46.7 (This standard value vary with lab to lab)
PFB a reference link for the theory around the same
https://www.diabetesselfmanagement.com/diabetes-resources/definitions/estimated-...⇄

We deeply value our relationship and are committed to providing you with the highest level of service simply because our customers deserve the very best.
We sincerely hope that the above resolution is to your satisfaction.

Alternatively, for further clarifications, please do not hesitate to
contact our customer service team:[protected]. We will be happy to
serve you.

Wish you Healthy Living!
Customer Experience Team
Healthians.com

Dear Sir

Greetings from Healthians.com!

Please accept our sincere apologies for the inconvenience you may have experienced in respect to the discrepancy of reports. After Checking with lab we have also shared machine value over email for same concern. Not sharing here for privacy concerns.

We would like to inform you that ABG value is calculated value, where our reports already mention that Average Blood Glucose is a calculated value. HBA1C value indicates average blood sugar level over past 3 months.

ABG can be calculated from HbA1c as following.
ABG= 28.7*HBA1c - 46.7 (This standard value vary with lab to lab)
PFB a reference link for the theory around the same
https://www.diabetesselfmanagement.com/diabetes-resources/definitions/estimated-...⇄

We deeply value our relationship and are committed to providing you with the highest level of service simply because our customers deserve the very best.
We sincerely hope that the above resolution is to your satisfaction.

Alternatively, for further clarifications, please do not hesitate to
contact our customer service team:[protected]. We will be happy to
serve you.

Wish you Healthy Living!
Customer Experience Team
Healthians.com

i dont know healtions is fake or not but when i call him first time for booking they call back very fast
and other day one person come from their lab for blood
and now after 3 days there is no report at my mail
and not reply me
and dont call back me also
very bad service
@healtions