Helloex — Reg- Digital smart watch order in Helloex but not Receive

Address:

Tridhaatu Aranya, Opp. Maduban Society, above BARC Hospital, Deonar Farm Road, Govandi (E) Mumbai, Maharashtra.

Dear,
I am order Digital smart watch with Helloex on 28th Nov. 2022.with Payment of 599 on Gpay. But still I not receive Digital smart watch or any refund.
So sir... Pls check refund my money back or deliver my product.
Attach my ordered my payment details.