Hemchandracharya North Gujarat University — Refuse to refund money

Dear sir,

I am Hardik Patel former student of the Hemchandrachaya north Gujarat university. I am writing this letter due to University not refunding the service I have not received. They did not courier my BBA( bachelor of business administration) document to the WES( world education society) Canada after visiting so many times in university for the last three months. Even they sent an email to WES with the wrong reference number which is not needed. University refused to refund 2000 Rs amount of courier charge. I think that they generate income.
My receipt number is 002205. I also attached the receipt below. I request you to take appropriate action against them as soon as possible

Yours Faithfully,
Hardik Patel