Henry Harvin Education — Customer support and the guidance support or number isn't working since I enrolled.

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Hi, I enrolled in french class from June to August and paid a combined fee for both A1 and A2. While the A1 we left to start with A2 but I wasn't told how to go further neither by the faculty nor by the support. So I tried calling every possible number connected to it and the reply was not reachable/unable to respond. It's been a week since I was searching for a way out of this. I feel scammed for enrolling in this institute even after thorough research about it. So, if there's anyone who came across such situation and got it cleared, please show a way out!