Here’s a polished and professional rephrasing of your message — it keeps your tone firm and clear while making it suitable for formal use (email, complaint, or public review):
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I was misled and scammed in the name of a membership. I was initially informed to pay only the course fees, but after making the payment, I was unexpectedly asked to pay an additional amount for membership. I even showed the customer care team an official email that clearly states I wouldn’t be required to pay anything extra for my classes. However, they refused to acknowledge it and said it wasn’t possible as per company policy.
My Relationship Manager, Ms. Samridhi (Henry Harvin, contact:[protected], has been completely unresponsive despite multiple attempts to reach her. I have also spoken to several representatives, but all seem more focused on extracting money rather than resolving the issue. Even the CEO has not responded to my complaint.
This experience has been extremely disappointing and feels like a total scam. Moreover, some of the tutors on the platform merely teach using YouTube videos and lack proper knowledge of the subject or language.
I wish I could atleast let all people know about their scam so they can save their money.
I recommend to go with the offline classes or study from the you-tube instead of payiing here as this is a total loss of money Was this information helpful? | 
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