Henry Harvin Education — Refund

I had shown my interest in pursuing a Post Graduate in Data science course with Henry Harvin Education. They said they had some offer only for the 14th of November and asked me to book the seat with a token amount of INR 2000 so I don't miss the discounted fee. I paid the same on 14. 11. 2022. They didn't tell me anything about their cancellation policy. I then had a discussion with my family and they were totally against my decision to do a career change. So today, 17th of November, I asked the relationship manager, Hriddhiman Das, to refund the money explaining to him the situation. I then received a call from the accounts department and was told that it was not possible according to their company policy. I had no idea of their policies as I was not sent one. Only now they have sent me the company policy when I asked for a refund. They have refused to make a refund of the token amount. I only want them to refund me my token amount. That is my only request.