Very disappointing and pathetic experience with HomeTriangle’s refrigerator repair service. I was charged nearly ₹7, 500 for the repair, including replacement of parts, but the over-cooling issue has still not been resolved even after 4 months.
The technician, Mr. Somaiah Avula, visited multiple times and replaced parts, but the original problem continues. What is even more frustrating is that he is now not answering my calls, leaving me with no proper support after taking the payment.
I expected professional service and a permanent solution, but unfortunately, the experience has been completely unsatisfactory. HomeTriangle should take responsibility, investigate the service provided, and arrange a proper resolution or refund for the amount charged.
I would strongly recommend that HomeTriangle improve its after-sales support and ensure that customers are not left helpless after paying for a repair. Was this information helpful? |
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