Hotel Kempinski Kasa De Tortoise — Theft in a guest's room

Address: Lucknow
Website: kempinskihotellucknow.in

It was a pathetic experience right from day 1!

Checking into a cheap room, after negotiating for a premium room, the intercom, wifi, geyser were just there but not working.

Then after much complaining, they shifted me to a somewhat different room.

After booking the room for a week & paying up in advance, suddenly they had decided to shift me to a different hotel, without even informing me.

They had taken all my stuff out and handed the keys to a marriage party that had booked in bulk.

To my horror, i realised the cash I had kept, assuming safe in the room, was missing!

They had promised to shift to a different hotel after packing all my stuff in a haphazard way and promised to pay the missing cash but that's not happening...

If you need to consider this hotel for a peaceful stay, please think twice.

Particularly don't keep valuables in the room that could be stolen without any one taking the responsibility.

JUST THINK TWICE BEFORE BOOKING THIS HOTEL GUYS...
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    Hotel Kempinski Kasa De Tortoise
    Lucknow
    India
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