Hotstar — I need refund

Address:Nagpur, Maharashtra

I had paid 999 rupees for a yearly subscription but it's been 10 days i am not able to access even what i had before it's as good as no subscription done and there are no benefits it's sheer loss of money so i demand a refund and request you to kindly look into the matter because i can stream the video online for free so why should i pay and stream live. Please help me out with this
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    Nagpur
    Maharashtra
    India
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