I8 Earpods — i8 earpods refund request for fake/damaged product - i8 earpods refund request for fake/damaged product

Address:Gurgaon, Haryana, 122017
Website:www.i8earpods.com

I had ordered i8earpods from www.i8earpods.com few days back and i got it delivered yesterday.

I am seriously unsatisfied with the product and wish to return it.

Here are some major flaws i found with the product :-
1.in a damaged condition when i got it: the charging end of the earpiece was opened up and wires had come out at the time when i received the product. I am attaching pictures of the same in attachments.
2. Poor battery: the product was completely charged when i received it. I charged it with the usb provided for 2 hours, and then when i used it again, it got discharged and power off in just 10minutes.
3. Fooling customers with fake names: the name of the product shown everyone on the website is : "i8 bluetooth earpods", while what i received was "i7 tws earphones"
4. Doesnt look like an original product: the product doesn't look original at all. The packing is bad and there is no user manual on how it works.

Overall i am really disappointed with the product and wish to return and get the whole amount refunded as soon as possible. The product is in a perfectly sellable condition now with all the packaging and accessories intact.

Order id: iep23881
Date: september 08, 2018
Price paid: rs 1499.

Request you to take my request and initiate a return for this order. Also please let me know what are the further steps to initiate a return and get the amount refunded.
Also please stop fooling customers by selling these cheap products with fake names.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I have ordered for i8 Earpod but I received i7s tws earbuds.
I received a wrong product pls guide me to replace or refund

I want to return my order and i have send many msg to u but no reply Pls tell me about this

Manjeet singh 97's reply, Oct 26, 2018
I am seriously unsatisfied with the product and i want to return immediately pls resolve my issue as soon as possible
Manjeet singh 97's reply, Oct 26, 2018
Name- manjeet singh
Order id- IEP36113

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Gurugram
    Haryana
    India
    File a Complaint