[Resolved]  IBS Bespoke Solutions Private Limited — Non-delivery of product in online shopping

Address:Ahmedabad, Gujarat

I placed an order of Samsung Galaxy Grand Quattri i8552 on 27/01/2014 after making online payment of Rs. 13, 895/- through dejavutrends.com. After a week of placement of order I started follow up on phone calls and e-mails to check status of shipping and delivery. I have been given false promises everytime and I have inquired the address of company office located in Mumbai (Address as mentioned on website), but there is no such office at the said address. It has been more than a 45 days since the order placement, but they have not delivered the product. I want refund of full amount as I don't think they are going to deliver the product. Relevant information : Name of Website : dejavutrends.com Address : 24, Apurva Estate, Makwana Lane, Andheri-Kurla Road, Andheri (East), Mumbai 400 059, India Toll free number :[protected] Landline number :[protected] Order number : [protected] Invoice number : [protected] Name of product : Samsung galaxy grand Quattro i8552 Amount paid : 13, 895/- Payment method : EBS payment gateway Payment mode : VISA debit card EBS Payment ID : 22675612 Merchant reference number : [protected] Name of Bank : Bank of Baroda, Law Garden Branch Bank A/c No. : [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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The Mumbai address given on website is fake I have also attached photo proof of the same herewith

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    Ahmedabad
    Gujarat
    India
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