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ICFAI University — Caution deposit

I have completed bba of 2018 to 2021 batch at icfai University Hyderabad. My enrollment number is 18FMUCHH010840. Till now my caution deposit is not credited in the account. I have contacted many times no response is provided.
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    ICFAI University Phone
    +91 40 2344 0963
    ICFAI University Address
    # 65, Nagarjuna Hills, Punjagutta, Hyderabad, Andhra Pradesh, India - 500082
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