[Resolved]  ICICI Bank-Eazy Pay — status failed but amount debited in my account

[email protected] Dear Customer, We wish to inform you that due to the precautionary measures undertaken for our officers in the wake of Corona virus outbreak, we are currently unable to assist you through E-mail. You may raise your queries through the following channels: For CMS Clients: 1. Login to your corporate internet banking account on our website www.icicibank.com > Go to Exclusive offerings or CMS Tab > CMS and Eazypay support request 2. Login to your Insta-Bizz app > Go to Services > CMS Services 3. Contact your Branch / Relationship Manager / CMS Solution Manager For Eazypay app Clients: 1. Login to Eazypay mobile app > My POS (for EDC related queries) 2. Login to Eazypay mobile app > Services (for non-EDC related queries) For Payers transacting on Eazypay web wanting to know their transaction status (Where you have used your mobile numbers while transacting on our Eazypay portal or on the Eazypay payment page): 1. www.eazypay.icicibank.com > Transaction History > Mobile number > Input OTP generated and submit. 2. For any dispute contact the Customer to whom the payment was intended to be paid Sincerely, ICICI Bank Ltd. "Print this mail only if absolutely necessary. Save Paper. Save Trees." "The information contained in this e-mail and any attachments to this message are intended for the exclusive use of the intended recipient and may contain proprietary, confidential or legally privileged information. If you are not the intended recipient, please note that you are not authorised to disseminate, distribute or copy this e-mail or any parts of it or act upon/rely on the contents of this e-mail in any manner. Please notify the sender immediately by e-mail and destroy all copies of this e-mail and any attachments. Please also note that ICICI Bank or its subsidiaries and associated companies, (collectively"ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and that any views expressed in this e-mail are not endorsed by/binding on the ICICI Group unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects and please note that ICICI Group accepts no liability or responsibility for any damage caused by any virus that may be transmitted by this email. Thank you for your cooperation."