| Address: IGP (Interflora India Pvt. Ltd.) , Prithvi House, 1st Floor, 18-20, Janki Kutir, Juhu Church Road, Juhu, Mumbai-400049,Maharastra,India. | | Website: www.igp.com |
IGP’s service is a joke.
Date of Incident- 02 Aug 2025
I reached their customer support at 8:40 PM ( 1 Aug) via their WhatsApp link. I got a reply at 4:00 AM (next day early morning) — saying my delivery date couldn’t be changed. ➡️ By the way, Order was just placed, and by their own policy, changes are allowed before shipping. But here, things worked in reverse.👌
Well, After 7+ hours, their agent Siddharth had the audacity to say: “No response from your side (at 4 AM👏👏👏), so we’re closing this chat.”
Seriously? What a joke.
I had simply requested to shift my Rakhi delivery from 9th Aug to 8th — just one day earlier — and that too before dispatch. Their agent clearly admitted the order is still in “processing”, yet they flatly refused.
I also emailed them — no reply. And honestly, I don’t expect anything useful now.
They take your money and vanish.
Emotionally careless. Lazy. Absolutely spineless support.
Think twice before trusting IGP with your special occasions.
They ignore emotional value. Their whatsapp support agent Mr Siddharth replied after 7 hours - and had guts to say I (customer) didnt respond at 4 am, so closing this chat. Was this information helpful? | 
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