Comments
Hello Sir,
We understand that you had earlier raised an issue, for which we had already processed a full refund while still keeping your ID active so you could continue using our services. Recently, we noticed another concern raised in September — and after connecting with you, we were glad to resolve the service issue together. Regarding the M-ATM device, as discussed, once the device is returned, we’ll be happy to process the refund immediately.
We appreciate your understanding and the opportunity to make things right.
We understand that you had earlier raised an issue, for which we had already processed a full refund while still keeping your ID active so you could continue using our services. Recently, we noticed another concern raised in September — and after connecting with you, we were glad to resolve the service issue together. Regarding the M-ATM device, as discussed, once the device is returned, we’ll be happy to process the refund immediately.
We appreciate your understanding and the opportunity to make things right.
As we have checked, the full amount for your ID has already been refunded. We also tried to contact you multiple times to resolve your service issue but were unable to reach you.
We kindly request you to call our customer care number[protected] so that we can assist you further and resolve your issue at the earliest.
IGS Digital Center Team.