Inc. 5 Footwear Pvt. Ltd. — Defective shoe material

I am writing to express my extreme disappointment regarding a pair of shoes I purchased from your store at Seawood Mall on September 8, 2024. The order details are as follows:
Bill No: A47P[protected]
Style No: 64032029
Amount: INR 2890
Unfortunately, the shoes (style no.[protected] developed a manufacturing defect during my first wear. The tip of the shoe chipped, rendering them practically unusable.

I promptly reported this issue to your store on October 5, 2024. However, to my dismay, I was recently informed that the shoes are beyond repair and cannot be exchanged. This is unacceptable, especially considering that the purchase was made within the warranty period.
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    Inc. 5 Footwear Pvt. Ltd.
    India
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