I am writing to express my extreme disappointment regarding a pair of shoes I purchased from your store at Seawood Mall on September 8, 2024. The order details are as follows:
Bill No: A47P[protected]
Style No: 64032029
Amount: INR 2890
Unfortunately, the shoes (style no.[protected] developed a manufacturing defect during my first wear. The tip of the shoe chipped, rendering them practically unusable.
I promptly reported this issue to your store on October 5, 2024. However, to my dismay, I was recently informed that the shoes are beyond repair and cannot be exchanged. This is unacceptable, especially considering that the purchase was made within the warranty period. Was this information helpful? |
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