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India Shopping Marts — Product order . Not received

I had ordered GOODHOMES Set Of 3 Glass Storage Box With Airtight Wooden Lid × 1 for rs.249 on 11 July 2023 . I haven't received the product till now 21 July, they haven't even confirmed shipping and even website are also not opening, i strictly want refund or deliver my product . please look forward towards my problem.
Payment was done to jignesh odhabhai chhotala.
PayU Id : [protected]
Payment Gateway : INDUSU
Bank reference no.:[protected]
Transaction ID: [protected]
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