[Resolved] IndianMoney.com / Suvision Holdings — Fake assurance/poor service | |||||
Fake assurance by indian money.com I was joined indian money.com company for taking service of lic leads. bharati named employe told me Send 5000 rupees and we giving 16 lic policies. i was paid 5000 rupees. they will not start serviceand Sent mail to me and say sorry for inconvient. after that they transferred my crm account to another Account. i was purchased 16 leads. leads was not genuine, so cont make business. i ask them for Replacement. they told only 2 replacements we are giving. and in your account only 1000 rupees. Lepf pls send money for another leads. In between many officieal staff called me and they told - you are working in lower plan. there will No genuine leads available. so upgrade your plan we help you. and they are telling now, if you upgrade Rupees 20000 plan we are helping you good. I cont have money now. and they told me starting time giving genuine leads. now telling dfferent. Address - - - Bharati sales excutive Suvision holdings private limited No 50, vinaya arcade, 4th floor, K. h road | shanthinagar Bangalore, india - 560027 Associate care[protected] Was this information helpful? | |||||
Nov 15, 2016 Complaint marked as Resolved IndianMoney.com / Suvision Holdings customer support has been notified about the posted complaint. Verified Support Oct 15, 2016 IndianMoney.com / Suvision Holdings Customer Care's response Dear Kotennavar, Greetings We tried reaching you several times regarding assistance but you were unavailable to answer phone calls. So, we could reach you. As per your above concern, we would like to inform you that we have contacted you many times before and guided you on fixing an appointment with the leads. While we completely understood your concern, we wish to share the following points with you, which would help you understand LeadMarket as a business better. All Leads available on Lead Market are generated through a standard process which is completely documented. Also, the leads are highly perishable and can not be reused. Since you subscribed to our services, we have been generating leads every day as per your preference only to make sure that the leads are available whenever you check. we are very much sure that you have been noticing our efforts in reaching masses through various channels including National & Regional print publications. All these costs us huge sum and we still spend only to make sure that our partners like you receive high-quality leads. If there is any fault with any lead bought on Lead Market, you can apply for a replacement and the same will be rechecked by our quality team using the documentary evidence available with us like the recording of the conversation happened between our Wealth Doctor and the Consumer (Lead). Replacement requests will be attended as per our Offer document. In case, if your replacement request is not in line with the terms of our Offer Document, we will reject such requests and can provide the documentary evidence which is available with us upon written request to [protected]@indianmoney.com along with a declaration to confirm that this proof will be used only for internal use & will not be published anywhere as this leads to privacy breach of the consumer. Though there is no validity for the wallet balance, this will not be refunded under any circumstances and the wallet balance has to be used only to buy leads through Lead Market. As we look forward a long term Association with you, we assure you that your concerns will be addressed on a priority basis. So, you can reach us on [protected](Mohan- CEOs Office) or you can contact us on[protected]/you can write to us at [protected]@indianmoney.com. Also, you can schedule the calls by using My Calls option from your Lead Market Application and we will call you back around your scheduled date and time. Our only motto is to make sure that you are benefited. Your success is our success. Hope you will reach and it is highly appreciable. Thanks Team Associate Care [protected] [protected]@indianmoney.com | |||||
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+91 22 6181 6111
+91 80 4268 7207
No. 50, Vinay Arcade, K H Road, Shantinagar, Bangalore, Karnataka, India - 560027
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