[Resolved] IndianMoney.com / Suvision Holdings — Falls insurance lead selling and wallet balance not refunded

Kenayan

from Delhi, Delhi

Address:	560027
Website:	Indian money.com and App. Lead market

I have deposited 2000inr and boghr 2 lead for insurance @720. The 2 leads contain phone number of persons not contactable. The company returened 369 to wallet the another lead amt is not added to the wallet. Upon my request to refund, they said that the wallet nalance is not refundable. Sir who approve this company containing looting the public money policy. I am arrogant on this company. Should govt investigate their looting attitude and relieve all wallet balance to. The concerned persons.

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Sep 23, 2016

Complaint marked as Resolved

IndianMoney.com / Suvision Holdings customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2016

IndianMoney.com / Suvision Holdings Customer Care's response Dear Mr. Manoharan,

Greetings from IndianMoney.Com...!

As per the discussion, we were trying to assist you through Lead Market on how to approach the leads and when to apply for the replacements etc., but you have disconnected the call in between the conversation. After we did try to reach you several times but you were disconnecting our calls. So, you can reach us on[protected] at your convenient time.

Sorry for the inconvenience caused to you.

Please be informed that you can pick and choose the leads that you wish to buy from Lead Market.

Further, we would like to reiterate the fact that we are the largest financial education company in India educating over 9000 people every day to ensure that they make wise financial decisions while buying different kinds of financial products. We only share such leads where we have received the consent of the consumer and the entire process of lead generation and financial advising is recorded.

In case, if you have problem with any lead provided to you, you can apply for replacement on the LEAD MARKET platform, so that our quality team will analyse the same to assist accordingly.

In case, if your replacement request is rejected by our quality team, you can even request for the complete call recording of the conversation which happened between our Wealth Doctor & respective consumer. Our platform is completely transparent and you can check the same by just leaving a missed call on[protected] from any mobile number to understand how we educate people on financial products and how we generate leads.

Pleasure to assist you.

Thanks
LEAD MARKET Team