[Resolved] IndianMoney.com / Suvision Holdings — fraud company, not refunding my amount

rinkuk

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400080

Have purchased package of 20000/- as they promised good quality leads, but still date there is no good lead and when asked for refund they are denying it. Complete fraud. They use abusive language once u make payment.
They are making false promises and uses our hard earn money. Its almost more than 3 months we have purchased the package and till date have not got a single deal. They have promised a amount to be deducted for every and have also promised for refund if not good lead but nothing such happens.
[protected] - this lady gives too much false promises and also uses abusive language.

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Jan 28, 2019

Complaint marked as Resolved

IndianMoney.com / Suvision Holdings customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2018

IndianMoney.com / Suvision Holdings Customer Care's response Dear Sir/Madam,

Lead market application is a self serviced mobile app wherein one can pick and choose the leads as and when it is uploaded. Therefore, Lead Market works exactly like your prepaid mobile service, wherein you have recharged your account to enjoy the services. The money will be deducted from your wallet only when you buy leads and this balance has unlimited validity. Also, we have a replacement option for invalid leads. Hence, there is no refund option under any circumstances.

Please note that we are a Financial Education company and our job is to help people make wise financial decisions. While doing so, we understand their interest and we connect them to service providers. Now, it is the responsibility of Service Providers to present their product, explain the features, benefits, convince & to make a sale.

A consumer/lead will make a decision whether to buy from you (service provider) or not dependent on how you present, what you present, your company’s reputation, your products features & benefits. Though, we don’t promise conversion guarantee, we provide replacement guarantee for every lead that you buy from LeadMarket.

Regards,
Team - Associate Care