[Resolved] IndianMoney.com / Suvision Holdings — Request for Refund of Rs.153400/-

LondePrabhu

Address:

L.Prabhakar No22, 3rd Main Road, Postal Colony, Sanjayanagar, Bangalore-560094.

I would like to inform you that, I have already lodged complaint on 31.01.2020 and 22nd May 2020, so far nothing done your Executive Mohan Kumar given assurance to resolve the problem with in March 2020. He has introduced me two Apps i.e LIC & Health Insurance. . Afterwards I decided to start the business. But so far not done anything. Actually, they are giving addresses and contact nos. are not interested to buy the insurances. Who are doing the marketing calls they are forcing to buy and giving contact phone calls and addresses. Suppose, I purchased leads through LEAD APP If I contact them for appointment by phone directly, they are not interested to buy the insurance. After 6 days I have to apply for replacement otherwise I will loose the amount. Already I lost amount. I request you to kindly refund me amount Rs. 153400/- with interest. I don’t want your business, Actually I have paid Rs. 118000/- on 11th March 2019 and Rs.35400/- on 19TH October 2019 respectively. through credit cards which are all opted for EMIs Rs.8000/- (for 2 years & 3 years respectively). I am retired person, I don’t have any income and pension also how to adjust my above EMIs. How to maintain my family.
I request you to kindly refund me my amount. Now, I am staying in my native place. I don’t have any income to me. Presently I have stopped my business with them, because Covid 19,
Since March 2019, I have purchased more than 100 leads, so far single lead I didn’t get. Once again I request you to kindly refund me amount.

Online legal India sent Legal Notice from Puja Mondal to Suvision Holding Pvt. Lt on 7th July, 2020. So far not replied for legal notice.

L. Prabhakar
09.10.2020

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Aug 8, 2021

Complaint marked as Resolved

IndianMoney.com / Suvision Holdings customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2020

IndianMoney.com / Suvision Holdings Customer Care's response Dear Mr. Prabhakar,

Greetings from IndianMoney.Com

With respect to yout concern, we have already spoken and replied you via email on 28/May/2020. Please refer to it for your further clarification.

Also, please be informed the we do not promise the conversion guarantee on the leads as it is totally depend on you and your communication, company product which you solicit to the customers.

Post the discussion which we had at the time of meeting occurred in our corporate office, we suggested you plenty things to be followed to attract the customers towards your company products.

As IndianMoney.Com, we can be holding the responsibility of the leads availability with their consent on the lead market platform, the onus of buying the leads, following the leads and converting them is on the respective service providers. Even, we have committed to the replacement option as per the replacement policy.

Even after this pandemic situation, we have been uploading the leads on a regular basis. Also, there are financial advisors who made the business out of our leads as well. You can find the same under Forum option in your Lead Market Application for your clarification(Also, we have attached the sample for your reference here).

We are attaching a recording for your reference on the Appointment you got from one of the leads from lead Market. He clearly informed you that he would want to check the features of the plan and he would suggest all his union member to take the policies. May we know the progress on it? Answer is no from your end! If you could have followed him, you would have been benefitted by now.

Click the below link to listen to the recording:

http://static-assets.knowlarity.com/playsound.html?soundurl=https://sr.knowlarity.com/vr/fetchsound/?callid=dc1c[protected]e[protected]d3697ed7

Note: We have tried all the possible ways to ensure that you get the genuine leads but no efforts from your end on them. So, please be requested not to blame, instead focus on the ideas to help the customers choose the right product which in turn help you earn the commission from your company.

Hence, we would like to reiterate that we do not have the refund option as per the agreed terms and conditions.

Please feel free to reach us for any further assistance. Leave a missed call on[protected]. We will be happy to serve you.

Age is just a number and Most of the Insurance companies are having 50% to 60% of Senior people to support the common people. So, We suggest you utilise the opportunity to support the customers.

Thanks & Regards
Team Associate Care
IndianMoney.Com