[Resolved]  IndiTab — Payment to electricity bill

I came across this website to payment of my electricity bill which was overdue i payed huge amount of rs 11, 095 +25 as their charge money got deducted immediately and status showed technical error and successfull underg but it failed after 7 hours again refunded to my wallet i tried paying again and deducted but not cleared. I tried their customer care which has not been working, email also not working i dont know where to complain against this company for looting peoples money seeing all these complaints.if we should approach cyber cell or if the company address is really there . My loss is not a small amount i am worried if company can refund please help me