| Address: Infiniti Retail Ltd (Croma) Gomti Nagar, Lucknow |
Dear Team,
I am writing to express my concern regarding the non-delivery of my order placed at your Infiniti Retail Ltd (Croma) Gomti Nagar, Lucknow store on 19th October 2025. The details of the purchase are as follows:
Product: LG Dishwasher 14P DFB424FM (Matt Black)
HSN Code: 84221100
Order ID: SOA[protected]
Invoice No.: SLA[protected]
Payment Mode: Loan via my bank
Despite repeated follow-ups, the product has not been delivered till date, which is highly disappointing given the time elapsed. I request you to kindly update me with the exact delivery timeline and reason for the delay. If the product is not dispatched yet, please expedite the process or provide a clear resolution.
I trust Croma’s commitment to customer satisfaction and hope this issue will be resolved promptly. Kindly treat this as urgent and acknowledge this email with a delivery update at the earliest.
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