Institute Of Banking Personnel Selection (IBPS) — after filling correct information in login, message shown that wrong credential even all info is correct

Address:

Gautam Buddh Nagar, Uttar Pradesh

Sir, My name is Mrityunjay Tripathi regno-[protected] and DOB is 01/08/1991 and when i am entering to check my clerical grade result there is message shown like "WRONG CREDENTIAL".I made call to ibps custmor care they told me tha you have not given examination but appeared that exam. Kindly check that error and let me know my result plz. thanking you.