Integrated Enterprises — Employee Code : 106777

Mr.Deenadayalan M
Branch : kences I-SMD
Emp No : 106777

My father Mr.Elangovan aged 84, opened a demat account (secondary holde) jointly with my mother aged 74 ( primary holder), for dematerializing his physical shares Client ID : 80245215. He was having Hero Honda shares to be dematerialized. But Mr. Deenadayalan told he could not accept that document and asked my father to geta new certificate in the name of Hero Motor Corp. At his age . my father took effort in finding who is RTA for Hero Honda. There was no guidance from him nor he was found to be knowledgeable to do that. It was Kfin Technologies who confirmed that the certificates what my father holds is valid still. He made the simple process complicated.
It is always us who used to ask him periodically to follow up the demat process and he never did on his own.
On 27.3.23, hero motor corp rejected our demat application . And we need to send the screenshot of the rejection to alert him. Is it not HIS RESPONSIBILTY to do that for the clients by himself?

We need to open another demat Client Id : 80281300 with my mother as primary holder . My father was not told the fact that he cannot do trading unless he moves that shares to some other account as first holder (mother) already has trading account for Client Id 80245215. Now we have to pay brokerage for moving it to another account. THOSE CHARGES SHOULD BE BORNE BY Mr.Deenadayalan ONLY as he hid the implications intentionally

On 7.3.23 I wanted to hand over documents for opening the account[protected] and made a call. I was on leave on 7, 3, 23 and 8, 3, 23 i guess. But he uses the words like "I am in meeting, I am on zoom call". Actually he had gone to his home town during that period . But he somehow makes it a point to switch off his mobile data whenever he leaves office early and makes clients like us return in vein. This happened even yesterday 28.3.23. I informed I would be coming . When i texted him around 5 pm, his mobile data was in off state. On repeated tries, he attended the sim call and shouted at me . He stated that he had an urgent meet with his client and so forgot to leave the information to me. If that was his situation, how could he find time to switch off his mobile data wisely. My time and effort was wasted because of his NON-SERIOUSNESS, NON-COMMITTAL towards clients and I am terribly affected by his UNPROFESSIONAL TALK yesterday . I would certainly need a compensation for that ad for hiding the fact about the complications in opening more than one demat in the same name as primary holder.