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Exact same thing happening with me. Today it is more than 1 month but still different customer care executives are repeating same thing over and over. I also came here to lodge a complaint and saw this similar issue.
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I am also facing same issue after added money to it the account was blocked. Can you if your issue was resolved?
I had a chain of communication where as submitted lots of documents but no resolution till date. I had given all screenshots, Aadhaar copy, scan copy of credit card used, scan copy of imudra card, communicated through the registered email and mobile, given credit card statement which was used for loading the money to IMUDRA wallet.
Still they account is blocked and they repeat same thing over and over. THEY KEEP CHANGING TICKET NUMBERS, ARE THEY SHOWING IT AS THE NUMBER OF ISSUES THEY ARE RESOLVING OR WHAT(though I mention ticket no in every communication)? Here is the ticket nos issued by them fro the same issue and with no resolution :
#775436
#776988
#777456
#777990
#778462
#779672
#780141
#785934
I have loaded about rs 10000/-, unable to see exact amount as I could not login to it. It looks they WANT TO SUCK MY MONEY.
There is no authority to look into such abnormalities. Are the siphoning money out and keeping people like me just engaged in communication after BLOCKING the account?
I had a chain of communication where as submitted lots of documents but no resolution till date. I had given all screenshots, Aadhaar copy, scan copy of credit card used, scan copy of imudra card, communicated through the registered email and mobile, given credit card statement which was used for loading the money to IMUDRA wallet.
Still they account is blocked and they repeat same thing over and over. THEY KEEP CHANGING TICKET NUMBERS, ARE THEY SHOWING IT AS THE NUMBER OF ISSUES THEY ARE RESOLVING OR WHAT(though I mention ticket no in every communication)? Here is the ticket nos issued by them fro the same issue and with no resolution :
#775436
#776988
#777456
#777990
#778462
#779672
#780141
#785934
I have loaded about rs 10000/-, unable to see exact amount as I could not login to it. It looks they WANT TO SUCK MY MONEY.
There is no authority to look into such abnormalities. Are the siphoning money out and keeping people like me just engaged in communication after BLOCKING the account?
muthuakilan's reply, Apr 16, 2021
same happend to me also. what about now? have u got your money
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IRCTC Imudra
India
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