ITI — ceiling fan blade has broken while the fan was on

Address:B 205, Crystal Chs Kanungo estate, 401107

Hi,
I have purchase a ceiling fan from indo (iti)
Company. And on 23 Aug the fan blade was broke and the fan was on. I register the complaint with them. They said they will send their technician free of cost within 48 hour. Then i call them after 48 hours the technician said will charge Rs 550 for the blade replacement. I told him i was inform not to pay. The technician they don't know they are in Delhi and i have to pay the charges. I spoke their Senior name Suraj he don't have a manner to talk and no humanity. If that blade would had heard any of family member he said that is not his fault and the charges will be applicable
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Aug 26, 2019
Updated by Sohelskkh
Hi,
I have purchase a ceiling fan from indo (iti)
Company. And on 23 Aug the fan blade was broke and the fan was on. I register the complaint with them. They said they will send their technician free of cost within 48 hour. Then i call them after 48 hours the technician said will charge Rs 550 for the blade replacement. I told him i was inform not to pay. The technician they don't know they are in Delhi and i have to pay the charges. I spoke their Senior name Suraj he don't have a manner to talk and no humanity. If that blade would had heard any of family member he said that is not his fault and the charges will be applicable

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I also faced the same problem, my iti celing fan blade also got broken. I do not have the companys contact details, phone number.
Can you please share the phone number and address of the company.

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    B 205, Crystal Chs Kanungo estate, Mira Rd
    India
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