Jaipan Industries Limited — Jaipan Geyser stopped working within 3 months of purchase and no action taken after complainning and several follow ups

The geyser was bought on November, 2014. It stopped working from February, 2015. Complain was issued on the same month. I called on Kolkata service center (phn no.[protected] for multiple times till yesterday. Each time I was assured that technician will raech us within 2 days. But nothing happened. No one came. Two scenior citizons are there home and the geyser was taken mainly for them. But with your great machine and for your greater customer service, they suffered for entire winter season. Now rainy season has come and we are still looking to the geyser as a show piece of our wash room which we bought for a purpose by a good amount of money. I want a clear communication whether anyone will attend or not.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Burdwan
    India
    File a Complaint