Jal Kal Vibhag, Kanpur Nagar Nigam — request for correction in water tax bill payment already made for fy 2024-25

Address: 119/799, Darshan Purwa, Kanpur

I am writing to bring to your kind attention an issue regarding the water/sewer tax bill generated for our property.

Property ID: JKK[protected]
Transaction ID: JALKAL79030344
Receipt No.: 24/06/03/119/8043/5/61534
Payment Date: 03/06/2024
Financial Year: 2024–25

We have already paid the water/sewer tax for the financial year 2024–25 through the above-mentioned transaction. However, while attempting to check the bill or make further payments online, the system continues to reflect an old balance, which is being incorrectly added to the current financial year's bill.

We kindly request you to:

Verify the payment details mentioned above.

Rectify the billing error and remove the already paid amount from the current dues.

Update the online portal accordingly so we can proceed with any further necessary payments within the stipulated time.

We would appreciate your prompt action in resolving this matter and ensuring accurate billing records.

Thank you for your attention and support.