Jaquar Complaints & Reviews

There is a replacement closet approved for SKER 01/21-22/E 1177 after a manufacturing defect was noticed in a Jaquar closet installed at my home in Jan 2022.

We have been contacting the local dealer for 3 plus months about this closet which had a manufacturing defect and no replacement sent to the dealer Paittakulam Marbles and Granites.

Last week replacement sent to dealer is again a different cheaper option and not the original.It is back to company again for replacement.Now it is reaching almost 4 months with no resolution.

Theres a continious leakage in water jet of toilet seat.

I had purchased new jaquar 3-1 wall mixture, which is continuously leaking, Raised complaint # 00435539 with customer care around 3 weeks back. Jaquar service person had visited and confirmed that item is defective and will be replaced, Since then there is no action on my complaint & its more than 3 weeks now, Whenever I call service person he says they are waiting for approval from Jaquar. This is pathetic, new item should be replaced immediately without causing inconvenience to customer.
There is no use of paying premium price and buying Jaquar products if there is no after sales service.

I would like to inform you that I had purchased like 4 toilet seats from jaquar recently and out of 4 toilet seats 3 seats cover has broken I don’t know what goes wrong with the jaquar products being a well known brand we as a customer trusted you but no one is interested in their customers concern after selling product once. We tried calling jaquar so many times nothing happened they just said we don’t know you have to buy another seat cover by yourself as well as it will take around 2 months to get that seat cover in stock.

We purchased a Toilet seat in month of March 2022, within a month seat cover has broken (images attached), quality of product was not upto mark. Company claim to give 1 year warrenty on seat cover but now not looking into same, clearly product was defective. Please look into same

On[protected] I had purchased 2(two) Jaquar. Single piece closet toilet seats from Jayalakshmi Engineering Company, D. No 6-16-27, Kalpana Towers, 16/1, Arundelpet, Guntur-522002and installed one on[protected] . The flush of toilet is not effective . This was already informed to the salesman of the shop. He assured a company technician will come and rectify the problem. But none turned up to fix the problem. I hope and wish an immediate action by the concern company authorities to take action for rectifying the problem to the assured level (as assured by the selling agent).

I recently bought Jaquar fittings and following are the observation:

About shower panel
(1) The noise level is high, there is a loud sound of rushing water inside panel,
(2) The panel moves here & there with little touch,
(3) The flow direction printed on the panel is too small and in grey colour, this can not be seen while taking a bath. It should be in colour.

About seat:
(1) There seems to be some manufacturing defect. The waste material sticks to the seat and we have to throw a lot of water to clean it. The seat should have been made with non-sticky material.

Sir I purchased all my bath fittings from K.S.R Ceramics authorised dealer for jaguar in the year 30/04/2019.All are in good condition except The wash basin Tap mentioned above which started leaking in the year 2021.
I called customer service and representative attended on 18/03/2021 changed spindle of the Tap ensured their will be no problem.
With in few months the same Tap started leaking again, once again I called customer service and representative attended and saying Spindle to be changed.
How many times should I pay for the same problem for same Tap.
I request you to resolve the issue as early

Tap is continously flowing

Right hand side, opening/closing Valv is not functing.

- Need replacement of plunger.

Dear Team,

I would like to raise a complaint regarding low quality product served by Jaquar. I purchased WC of Jaquar from your Vasant Kunj Store around 8-9 months back.

This morning when I went to washroom the seat was cracked. Believe me there was nothing wrong done by us. It got automatically cracked I don't know how. I have even attached the picture for your reference. This is not expected by such a reputed brand like Jaquar.

Its my sincere request to you to exchange the cover under warranty. I myself a blogger and would appreciate you to cooperate with us to maintain the company reputation on online channels. Moreover I am a very loyal customer of Jaquar and have done full bathroom and kitchen fittings with electronic appliances by your company only.

Your prompt revert on this matter is highly appreciated. Kindly email me and call me for the resolution of the same.

My address is Flat number 2012 Rosewood apartment B-2 Vasant Kunj New Delhi, India.

Prompt and urgent revert will be appreciated.
Hide quoted text

Warm Regards,

Kartik Mehta

[protected]

Door handle spring got blocked...not working

I have called twice on 26th March and 2nd of April on customer care and sent a mail to customer care service and still nobody reached my home/office or called me.

Now it's high time, i will try to go legal now and will also post about pathetic service of the company on my YouTube channel with 2 lakh subscribers and millions of viewers.

Water leaking after using the citren

Hot & cold mixer not working from past week, and we have already informed shiv Kumar from the Hubli . Please kindly look forward to our problem.

Water is overflowing from the flush of my 3 washroom.

It is leaking all the time

I have divider tap cubix installed in my bathroom it is leaking . I want to fix it

Shower enclosure installed last year in month of may 2021 but
instalation is not perfect
waterr is coming out even when encloser is closed
email id [protected]@gmail.com

The jaquar commodes lid is too rigid to move freely around hinges and it has a crack around hinges. The product is not even 4 month old