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Jaquar Complaints & Reviews

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Updated: Jan 17, 2026
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Jaquar reviews & complaints page 4

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S
Srinathmallya
from Chennai, Tamil Nadu
Mar 21, 2023
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Address: Address: Unit No. 705, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai-600034 Tel: 044-28239441,8939906564 Email: [email protected], Chennai, Tamil Nadu

I had complained multiple times for the following issues, latest service call number is as follows : 00316714. All purchases are within warranty period of one year.

1. The Jaquar overhead shower is leaking and needs to be replaced

2. The Jaquar 3 way mixer Knobs are faulty and need to be replaced.

Jaquar technicians have already visited and always promise that this will be solved but nothing happens. The only SMS message I get is that Service call has been resolved without any action from company's side.

I am now frustrated with Jaquar brand purchase. I am hoping a complaint here will help move the case.
Jaquar customer support has been notified about the posted complaint.
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    K
    kirandhore14
    from Boisar, Maharashtra
    Mar 13, 2023
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    Address: jsw steel coated products ltd [lot No B -06 tarapur MIDC boisar 401501

    Sensor not working contact no [protected]
    Jaquar customer support has been notified about the posted complaint.
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      N
      NehaGaikwad
      from Pune, Maharashtra
      Mar 6, 2023
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      Greetings!
      I am writing this to make you aware about the issue I am facing with the taps fitted in my washroom.
      When we first moved into our new home, the builder had provided us with Jaquar fittings in washrooms. We used those for nearly 10-12 years without facing any issue.
      So, when we finally decided to renovate our home, our 1st preference was Jaquar sanitary fittings. We renovated our house about a year ago. Soon we realised taps are getting harder to operate. We raised a customer complaint. We got to know from the service provider that this issue might come again and again and guess what! he was absolutely right. Now it has become our routine to call customer care every month, wait for 1 hour to talk to a representative, register a complaint and wait for a serviceman to come and repair it. Even the calendar would miss a date but this process has been regular for us since last year. This time I took the charge and called customer care. Asked the customer representative to connect me to his senior. The senior connected me to someone else who ensured that this time they will give us the permanent resolution of this. I sighed in relief. Today the service man came and told me that even if I replace parts, this issue will keep happening. Even if the company decides to give me taps replacement I have to bear the cost of all the tile replacements.

      So after spending thousands on fittings company is giving me two options -
      1) Keep bearing the regular monthly trauma of complaint registration and resolution
      2) Empty the pocket for repair and refurbishings
      BOTH OF WHICH ARE NIGHTMARE FOR US.

      I hope this elaborated mail helps you to understand the importance of ethics in conducting business and help me in escalating this matter further.
      Jaquar customer support has been notified about the posted complaint.
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        B
        bhupi529
        from Patiala, Punjab
        Mar 5, 2023
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        I have installed all bathroom fittings of jaquar. now there was a problem in flush valve. I have lodged complaint on 28/02/2023. Mechanic had visited my place. He cleaned the flush valve and I gave him satisfaction code. But after he left us I found some water is flowing continuously. I asked the mechanic he said he will do tomorrow. But he didn't visit. I again lodged complaint on 01/03/2023. He again visited my home. But he didn't solve the problem. and I didn't give hime satisfaction code.
        But my complaint close without solving the issue. I again and again contacted customer care. And they always said that area coordinator will visit. But till today no one is visited. Please help.
        Also scratches left on flush valve by mechanic. My Complaint no is 00278603
        Jaquar customer support has been notified about the posted complaint.
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          A
          Amit U Jain
          Feb 17, 2023
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          I have purchased a health faucet from a local Jaquar dealer in Indore some time back. Since then almost every 3 months I have to lodge a complaint with Jaquar's very lousy serviced toll free number. This has happened around 7 times, since i purchased the product. Out of various brands available, I shortlisted Jaquar, but didn't know that Jaquar is 'naam bade aur darshan chhote'. This time (around 25 days back) the pipe has high leakage, I contacted toll free number and demanded a free replacement - as Jaquar has provided a faulty product to me. An engineer visited my place around took photographs of my bill (of course, under warranty period) and the faulty product. TILL NOW THE COMPLAINT HAS NOT BEEN RESOLVED, NOR HAS THE TOLL FREE CALL CENTER PROVIDED A COMPLAINT NUMBER.
          Jaquar customer support has been notified about the posted complaint.
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            R
            rtsudhakar
            Feb 16, 2023
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            Address: 201 B Block Lavender, 6th Main, 5th Cross, Akshaya Nagar, YELENAHALLI, OFF B.G.ROAD

            Hello Sir, Jaquar barh room commode since one week leakage issue and then we switch off the upper wall then Now when we flush water is not coming may be air block or flush issue or leakage issues please do the needful
            Thank you
            Best Regards
            Sudhakar Reddy
            [protected]
            Jaquar customer support has been notified about the posted complaint.
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              S
              Shrutaja
              Feb 7, 2023
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              Address: Yelhanka

              I have brought washbasin taps from jaquar ...one piece is defective and the water is leaking out ... All my fittings at home are from jaquar but this one really disappointed ...i have brought the taps from a store in yelhanka ..and they r refusing to replace and v bad behaviour
              Jaquar customer support has been notified about the posted complaint.
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                A
                Abhishek98444
                from Udaipur, Rajasthan
                Jan 19, 2023
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                Regarding heat pump

                Sir, I have contacted jaquar sales team in udaipur rajasthan to guide about heat pump and give some user contact who are already using the heat pump. The sales person gave me the contact of the user and I have visited the user toady and he was totally dissatisfied with the jaquar heat pump as it was just making the water lukewarm which is not sufficient in such a cold weather in udaipur. I have not purchase the heat pump yet, as I am confused...
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                S
                saket jagdish agarwal
                Jan 18, 2023
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                Resolved

                Tap leakage issue

                Address: northview flat near sant xaviers college navrangpura 380009
                Website: www.jaquar.com

                As we have purchased the tap in bulk quality for our home, most of taps are having leakage issue.
                Kindly response us as soon as possible...
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                A
                Abhiprasad
                Jan 15, 2023
                Resolved
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                Resolved

                Address: HOUSE NO 10 street H 2 GROUND FLOOR, VATIKA INDIA NEXT SECTOR 82

                I have placed one complain[protected] about by kitchen mixer hot water tap not working. The engineer have visited the place and as soon as he opened tap, start saying that this tap have been damaged by local plumber.
                It seems like he was just finding reason to avoid to replace my parts. It was extremely bad experience of Jaquar home service and left me with no option other than buying new part.
                We are paying extra money to buy good product with good service but I got nothing.

                Please look into this situation and help if anyone can.
                Jan 16, 2023
                Complaint marked as Resolved 
                Engineer have visited and confirm he will not replace the product. as per him, product have been damaged by plumber. he was not ready to listen that my plumber have done anything to tap.
                Jaquar customer support has been notified about the posted complaint.
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                  J
                  Joy Saha 23
                  from Pune, Maharashtra
                  Jan 15, 2023
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                  Essco Fittings

                  Dear Sir,

                  I stay in Flat A1 802, BAIRIS, BAIF ROAD, Wagholi, Pune 412207, and my builder is Bhandary Associates. The sanatory fittings are poor in quality and catching rust and the coating is causing stain marks and bubbles. I had complained Jaquar customer care, but no positive response yet. Request you to kindly take action and advise accordingly....
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                  P
                  Patel apurva hasmukhbhai
                  Jan 10, 2023
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                  Has geyser take much time to produce a heated water, and it's create some noise during that process, which is running inside. I call many times on customer service but don't received my a single call from their side.
                  Jaquar customer support has been notified about the posted complaint.
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                    A
                    aanuradha
                    from Mumbai, Maharashtra
                    Jan 9, 2023
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                    Address: mumbai

                    The water heater leaks and does not heat the water, Had compliant earlier and the person visited and solved it. though its the same again immediately ..havent been able to use the water heater since the time of installation
                    Jaquar customer support has been notified about the posted complaint.
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                      E
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                      Address: B-60, Neelamber Appartment opp Sainik Vihar Pitampura Delhi 110034

                      Hi, we have recently install new toilet seat but water is leaking from flush area.
                      Jaquar customer support has been notified about the posted complaint.
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                        K
                        kumarm28
                        from Kota, Rajasthan
                        Jan 4, 2023
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                        Address: KOTA ,RAJASTHAN

                        I am from Kota, Rajasthan. The jaguar fittings at my home are leaking .
                        Kindly send the serviceman to resolve the issue.
                        Jaquar customer support has been notified about the posted complaint.
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                          K
                          from New Delhi, Delhi
                          Dec 28, 2022
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                          Address: 27 B/5 SARAI ROHILLA NEW ROHTAK ROAD KAROL BAGH NEW DELHI

                          Tab handle is loose
                          Jaquar customer support has been notified about the posted complaint.
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                            putrayya
                            from Hyderabad, Telangana
                            Dec 27, 2022
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                            My wash basin nipple was broken. For that i have made multiple complaints on[protected] with complaint no:01556580, on[protected] with complaint no:01587077, on[protected] with complaint no:01625972, Without rectification they have closed complaint. Again on[protected] with complaint no:01684719 .Please let me know when it can be rectified or not
                            Jaquar customer support has been notified about the posted complaint.
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                              U
                              UMA SHANKER SHARDA
                              Dec 20, 2022
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                              Address: JAIPUR

                              Your customer care no [protected] found engaged during 9 to 6 since last 3 days. During this period i tried not less 300 times. After 7 p m your no is reachable with recorded voice message that i have to contact durng business hour only. On dialing[protected] neither the call is connected to customer care no nor it is attended by any operator. Very poor customer service.
                              Jaquar customer support has been notified about the posted complaint.
                              Worst service I feel as I have registered a complaint on customer care on 19-12-22 and have been following up continuously but till date no one has attended I been using Artize range of products including there premium model showertronics IV6 but then too they are least bother my entire 3 brother Lw house we had bought complete range of Artize products but I pitty on there service .I high recommend think twice before spending your hard earned money on such brand.
                              Also personally I had been calling to one Mr Vignesh but he is also a false guy with lot of wrong comittment
                              My wash basin nipple was broken. For that i have made multiple complaints on[protected] with complaint no:01556580, on[protected] with complaint no:01587077, on[protected] with complaint no:01625972,
                              on[protected] with complaint no:01684719 .Please let me know when it can be rectified or not.
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                                sahildhuria91
                                from Hanumangarh, Rajasthan
                                Dec 19, 2022
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                                Address: house number 107, shyam vihar colony, near radha swami dera, hanumangarh town, rajasthan 335513

                                Good day

                                kindly note that jaguar fittings at my home are leaking, including hand faucet and three way diverters.

                                customer care number is not working.

                                Kindly send the serviceman to resolve the issue.
                                Jaquar customer support has been notified about the posted complaint.
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                                  D
                                  drrahul khatri
                                  Dec 9, 2022
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                                  Regarding leakage of concealed tank

                                  Address: 36 new vidhya nagar Hiran mangri sector 4 opposite Pani ki tanki Udaipur

                                  With duo respect sir, in my 2bathrooms consel tank are leaking water last many day, I'm trying to call customer care, but got busy . kindly resolve problems asap....
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