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Jaquar Complaints & Reviews

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1.2
Updated: Jul 3, 2025
Complaints 1649
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361
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1288
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Jaquar reviews & complaints page 4

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B
bhupi529
from Patiala, Punjab
Mar 5, 2023
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I have installed all bathroom fittings of jaquar. now there was a problem in flush valve. I have lodged complaint on 28/02/2023. Mechanic had visited my place. He cleaned the flush valve and I gave him satisfaction code. But after he left us I found some water is flowing continuously. I asked the mechanic he said he will do tomorrow. But he didn't visit. I again lodged complaint on 01/03/2023. He again visited my home. But he didn't solve the problem. and I didn't give hime satisfaction code.
But my complaint close without solving the issue. I again and again contacted customer care. And they always said that area coordinator will visit. But till today no one is visited. Please help.
Also scratches left on flush valve by mechanic. My Complaint no is 00278603
Jaquar customer support has been notified about the posted complaint.
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    A
    Amit U Jain
    Feb 17, 2023
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    I have purchased a health faucet from a local Jaquar dealer in Indore some time back. Since then almost every 3 months I have to lodge a complaint with Jaquar's very lousy serviced toll free number. This has happened around 7 times, since i purchased the product. Out of various brands available, I shortlisted Jaquar, but didn't know that Jaquar is 'naam bade aur darshan chhote'. This time (around 25 days back) the pipe has high leakage, I contacted toll free number and demanded a free replacement - as Jaquar has provided a faulty product to me. An engineer visited my place around took photographs of my bill (of course, under warranty period) and the faulty product. TILL NOW THE COMPLAINT HAS NOT BEEN RESOLVED, NOR HAS THE TOLL FREE CALL CENTER PROVIDED A COMPLAINT NUMBER.
    Jaquar customer support has been notified about the posted complaint.
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      R
      rtsudhakar
      Feb 16, 2023
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      Address: 201 B Block Lavender, 6th Main, 5th Cross, Akshaya Nagar, YELENAHALLI, OFF B.G.ROAD

      Hello Sir, Jaquar barh room commode since one week leakage issue and then we switch off the upper wall then Now when we flush water is not coming may be air block or flush issue or leakage issues please do the needful
      Thank you
      Best Regards
      Sudhakar Reddy
      [protected]
      +1 photos
      Jaquar customer support has been notified about the posted complaint.
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        S
        Shrutaja
        Feb 7, 2023
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        Address: Yelhanka

        I have brought washbasin taps from jaquar ...one piece is defective and the water is leaking out ... All my fittings at home are from jaquar but this one really disappointed ...i have brought the taps from a store in yelhanka ..and they r refusing to replace and v bad behaviour
        Jaquar customer support has been notified about the posted complaint.
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          A
          Abhishek98444
          from Udaipur, Rajasthan
          Jan 19, 2023
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          Regarding heat pump

          Sir, I have contacted jaquar sales team in udaipur rajasthan to guide about heat pump and give some user contact who are already using the heat pump. The sales person gave me the contact of the user and I have visited the user toady and he was totally dissatisfied with the jaquar heat pump as it was just making the water lukewarm which is not sufficient in such a cold weather in udaipur. I have not purchase the heat pump yet, as I am confused...
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          S
          saket jagdish agarwal
          Jan 18, 2023
          Jan 19, 2023
          This thread was updated on Jan 19, 2023
          Resolved
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          Resolved

          Tap leakage issue

          Address: northview flat near sant xaviers college navrangpura 380009
          Website: www.jaquar.com

          As we have purchased the tap in bulk quality for our home, most of taps are having leakage issue.
          Kindly response us as soon as possible...
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          A
          Abhiprasad
          Jan 15, 2023
          Resolved
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          Resolved

          Address: HOUSE NO 10 street H 2 GROUND FLOOR, VATIKA INDIA NEXT SECTOR 82

          I have placed one complain[protected] about by kitchen mixer hot water tap not working. The engineer have visited the place and as soon as he opened tap, start saying that this tap have been damaged by local plumber.
          It seems like he was just finding reason to avoid to replace my parts. It was extremely bad experience of Jaquar home service and left me with no option other than buying new part.
          We are paying extra money to buy good product with good service but I got nothing.

          Please look into this situation and help if anyone can.
          Jan 16, 2023
          Complaint marked as Resolved 
          Engineer have visited and confirm he will not replace the product. as per him, product have been damaged by plumber. he was not ready to listen that my plumber have done anything to tap.
          Jaquar customer support has been notified about the posted complaint.
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            J
            Joy Saha 23
            from Pune, Maharashtra
            Jan 15, 2023
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            Essco Fittings

            Dear Sir,

            I stay in Flat A1 802, BAIRIS, BAIF ROAD, Wagholi, Pune 412207, and my builder is Bhandary Associates. The sanatory fittings are poor in quality and catching rust and the coating is causing stain marks and bubbles. I had complained Jaquar customer care, but no positive response yet. Request you to kindly take action and advise accordingly....
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            P
            Patel apurva hasmukhbhai
            Jan 10, 2023
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            Has geyser take much time to produce a heated water, and it's create some noise during that process, which is running inside. I call many times on customer service but don't received my a single call from their side.
            Jaquar customer support has been notified about the posted complaint.
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              A
              aanuradha
              from Mumbai, Maharashtra
              Jan 9, 2023
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              Address: mumbai

              The water heater leaks and does not heat the water, Had compliant earlier and the person visited and solved it. though its the same again immediately ..havent been able to use the water heater since the time of installation
              Jaquar customer support has been notified about the posted complaint.
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                E
                [email protected]
                Jan 8, 2023
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                Address: B-60, Neelamber Appartment opp Sainik Vihar Pitampura Delhi 110034

                Hi, we have recently install new toilet seat but water is leaking from flush area.
                Jaquar customer support has been notified about the posted complaint.
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                  K
                  kumarm28
                  from Kota, Rajasthan
                  Jan 4, 2023
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                  Address: KOTA ,RAJASTHAN

                  I am from Kota, Rajasthan. The jaguar fittings at my home are leaking .
                  Kindly send the serviceman to resolve the issue.
                  Jaquar customer support has been notified about the posted complaint.
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                    K
                    [email protected]
                    from New Delhi, Delhi
                    Dec 28, 2022
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                    Address: 27 B/5 SARAI ROHILLA NEW ROHTAK ROAD KAROL BAGH NEW DELHI

                    Tab handle is loose
                    Jaquar customer support has been notified about the posted complaint.
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                      P
                      putrayya
                      from Hyderabad, Telangana
                      Dec 27, 2022
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                      My wash basin nipple was broken. For that i have made multiple complaints on[protected] with complaint no:01556580, on[protected] with complaint no:01587077, on[protected] with complaint no:01625972, Without rectification they have closed complaint. Again on[protected] with complaint no:01684719 .Please let me know when it can be rectified or not
                      +1 photos
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                        U
                        UMA SHANKER SHARDA
                        Dec 20, 2022
                        Dec 27, 2022
                        This thread was updated on Dec 27, 2022
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                        Address: JAIPUR

                        Your customer care no [protected] found engaged during 9 to 6 since last 3 days. During this period i tried not less 300 times. After 7 p m your no is reachable with recorded voice message that i have to contact durng business hour only. On dialing[protected] neither the call is connected to customer care no nor it is attended by any operator. Very poor customer service.
                        Jaquar customer support has been notified about the posted complaint.
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                        Worst service I feel as I have registered a complaint on customer care on 19-12-22 and have been following up continuously but till date no one has attended I been using Artize range of products including there premium model showertronics IV6 but then too they are least bother my entire 3 brother Lw house we had bought complete range of Artize products but I pitty on there service .I high recommend think twice before spending your hard earned money on such brand.
                        Also personally I had been calling to one Mr Vignesh but he is also a false guy with lot of wrong comittment
                        Reply
                        My wash basin nipple was broken. For that i have made multiple complaints on[protected] with complaint no:01556580, on[protected] with complaint no:01587077, on[protected] with complaint no:01625972,
                        on[protected] with complaint no:01684719 .Please let me know when it can be rectified or not.

                        Kitchen and bathroom tap leaking - Comment #4078386 - Image #0
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                          S
                          sahildhuria91
                          from Hanumangarh, Rajasthan
                          Dec 19, 2022
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                          Address: house number 107, shyam vihar colony, near radha swami dera, hanumangarh town, rajasthan 335513

                          Good day

                          kindly note that jaguar fittings at my home are leaking, including hand faucet and three way diverters.

                          customer care number is not working.

                          Kindly send the serviceman to resolve the issue.
                          Jaquar customer support has been notified about the posted complaint.
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                            D
                            drrahul khatri
                            Dec 9, 2022
                            Dec 27, 2022
                            This thread was updated on Dec 27, 2022
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                            Regarding leakage of concealed tank

                            Address: 36 new vidhya nagar Hiran mangri sector 4 opposite Pani ki tanki Udaipur

                            With duo respect sir, in my 2bathrooms consel tank are leaking water last many day, I'm trying to call customer care, but got busy . kindly resolve problems asap....
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                            P
                            Prashant Padval
                            Dec 4, 2022
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                            Address: Airoli, Navi Mumbai

                            I purchased ALD-441 for OPP-CHR-15441KPM today. However when connected to the water line, it is leaking even though the knob is shut.
                            It is brand new and haven't even done anything. Really clueless how a new piece can be defective.
                            Jaquar customer support has been notified about the posted complaint.
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                              3
                              330149
                              Nov 19, 2022
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                              Address: J and k Shopian Herman pin 192303

                              It shows election circuit failure .As we connect it's shows off . please resolve my issue earlier as we are feeling cold season.
                              Jaquar customer support has been notified about the posted complaint.
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                                R
                                Raj a53
                                from Jodhpur, Rajasthan
                                Nov 17, 2022
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                                My name is Rahul I am from Jodhpur I have Const a new house in July n all fitting in 5 bathrooms r of Jaquar . From last 5 months alternate bathroom r haveing problem when we call service person he didn’t pick up the ph n when he picks up ph then he say plz complain on toll free, last time when he visited for lekeage we have ask him their is problem in seat cover the locks r not fitted properly n there was leakage in the product he has done leakage perfectly at that time n told that their is some issue in seat lock n he try n after two days the seat broke when we called he told that some area manager has change I can’t change now u wate for some 15 days I will order n bring new seat cover after 10 nov . Now when we r calling he don’t pick call . N leakage start after two days . Plz let me know we can get r replacement or not . I really think I have made a huge mistake by purchasing Jaquar bathing .
                                Jaquar customer support has been notified about the posted complaint.
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