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Jaquar Complaints & Reviews

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Last updated Feb 18, 2024
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Jaquar Phone Numbers

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1800 121 6808
4473
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+91 12 4474 6800
1414
319
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+91 12 4234 6531
+91 12 4234 6532
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Plot no 306, Udyog Vihar, Phase II
Gurgaon
Gurgaon District
Haryana
India
122016

Jaquar reviews & complaints page 5

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B
Bhariz Studio
Sep 30, 2022
Oct 3, 2022
This thread was updated on Oct 3, 2022
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Defective Diverter and no invoice

I bought recently 100+ Jaquar diverter for one of project in Gurgaon.
Due to defect correction in one piece, we got charged Rs 600.
But still no bill has been provided from past 1 month.
Very very bad service experience.
Complaint number[protected], 01096812...
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R
Rachita1234
from Patna, Bihar
Sep 22, 2022
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Damage due to installation

Address:Ashiana orchid Bhattacharya road Patna

The staff which visited for installation of the gazer has broken my marvel as well as he has drilled in some pipe due to which a lot of water flow was there in the next house in there room. Kindly I request u to pay me for all the damages caused....
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D
dheerajmangla
from Delhi, Delhi
Sep 22, 2022
Sep 22, 2022
This thread was updated on Sep 22, 2022
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Received 4 defective pcs of WC

Address:Faridabad

Recieved 4 defective pcs of WC. No resolution since 18 days. They should replace tye WC as soon as possible. Nonservice after sale while it is defective.
Since then saying that approval is pending for replacement. Frustrated with the service. Their representative has submitted the report but still it is pending. I think i have made mistake to buy jaquar products....
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D
dheerajmangla
from Delhi, Delhi
Sep 22, 2022
Sep 22, 2022
This thread was updated on Sep 22, 2022
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Received 4 defective pcs of WC. Pathetic service. Since 18 days no resolution.

Address:Faridabad

I complained about 4 defective pcsnof WC. Their representative visted the site and subm8tted the videos. No resolution since 18 days. Pathetic cuatomer care and service...
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J
jose anoob
Sep 20, 2022
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Not attending complaints

Address:Mandothuparambu, PGangadharan Road Palluruthy Kochi 682006

I have registered a service to rectify the problems of my January sink cock and health faucet, service call 01176715 on 2022 September 9th today 20th September no one didn't attend my complaint...
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R
Rajtst
Sep 19, 2022
Sep 26, 2022
This thread was updated on Sep 26, 2022
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Jacuzzi Model JWP-WHT-VGNT190CX

I have purchased one Jacuzzi Model JWP-WHT-VGNT190CX from Jaquar Company under their quote QC550676 dtd 9/9/2020 and I received the same on 24th Sep 2020.
Due to covid, my new house was finished on 14th July 2022. Jaquar installation team arrived on 13th July 2022 and installed it. But they have not installed the front and side panel due to missing kit supplied with the machine. Still we cannot use this Jacuzzi because of the panels...
+6 photos
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Address:Sadar Bazar Sagore /Dhar

The Jaquar complete bathroom solution is doing a frouad with the customer they did not look at the complain
The product is under 10 year of warranty
And my complain number is 01174088...
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D
Dheeraj@143
from Jaipur, Rajasthan
Sep 6, 2022
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Customer services

On call complaint person keeps as waiting on call nearly 20 minutes just to pickup the call and even after when the complaint is registered the in person does not have proper response towards our request and each person's quote varies from the other regarding a particular part or product which is required to fix the problem for instance three person came to solve the issue each quoted different price i.e 250, 600 and1000 regarding the same...
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A
Atrganesan
from Attur, Tamil Nadu
Sep 4, 2022
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Repairing of flush valve

Address:Srinivasanagar Attur 636102

Flush value is nor working properly even after repeated visit by your service staff for the past one year. Kindly do the needful to attend the repair permanently.
Ganesan Attur....
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P
prateekraj2001
from Noida, Uttar Pradesh
Aug 30, 2022
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Shower Enclosure Faulty

We has purchased Jaquar shower enclosure for kids bathroom. The installation was not done correctly and the glass came out causing threat to our kids .

Since then we have keep logging complaints but they have not fixed the glass. No one is responding or providing any solutions

Complaint Number[protected] done on 20th June ....
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A
Abhay879
Aug 19, 2022
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[Still Pending] WC Seat cover issue

The complaint number is [00771936].
You can check the recording of the call, I was told the thing will definitely be resolved as it indeed is covered in the warranty.

I logged a complaint on 17th June for a fault in my WC seat cover from Jaquar to customer care.
Rep visited a few days later and immediately had a conversation with his supervisor, who without any hesitation raised his hands off the issue mentioning...
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A
Abhay879
Aug 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jaquar WC Seat cover issue

I logged a complaint on 17th June for a fault in my WC seat cover from Jaquar to customer care.
Rep visited a few days later and immediately had a conversation with his supervisor, who without any hesitation raised his hands off the issue mentioning this is something that we can not do anything.
I tried to have a sensible conversation with him as to what I as a customer can do here, I mean what possibly I can do if your product...
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M
M Chaudhary
from Noida, Uttar Pradesh
Aug 13, 2022
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Unacceptable Service

I am facing a serious issue with newly fitted jaquar product. I tried to call so many times but proper solutions or replacement has not been provided.

to use this product we have to call the customer care number around every 15, 20 or 30 days.

At jaquar a normal consumer complaint can not be registered under less than 25 to 30 minutes. There is a long waiting time for every step.

While connecting...
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A
Arun Prashanth
Aug 13, 2022
Aug 13, 2022
This thread was updated on Aug 13, 2022
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Kitchen sink tap head and spindle replacement

Address:Karnataka, Mangalore, bantwal taluk, sajipanadu

Kitchen sink u shaped tape head and spindle replacement required...
+1 photos
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S
Stutichum
Aug 10, 2022
Aug 28, 2022
This thread was updated on Aug 28, 2022
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Regarding tap is not working

Address:G.T Road Village Kauri Back side shreyans oil mill ltd khanna Punjab 141401
Website:Jaquar

Dear sir

Our jaquar tap is not working from last 2 days so you are requested to look after this...
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A
Arghyadeep Mohanty
Aug 9, 2022
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Tap and hand shower leak

Address:Pin-757002

Tap and hand shower having leakage issue, water leaking drop wise .Trying to call on jaquar toll free number but not able to connect. Needs a quick repair....
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P
Pullelas
Aug 6, 2022
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Watering coming out slowly from tap

Address:Ramamurthy Pullela, New building, SHADIKANA ROAD, NEAR CHOTUGARI RICE MILL, OPP SIVARANJANI THEATRE, DRAKSHARAMA, EAST GODAVARI DISTRICT 533262

Watering coming out of tap slowly
Parts available, need to fit them...
+1 photos
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S
sangeeta munot
from Mumbai, Maharashtra
Aug 5, 2022
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Flush leakage problem

Address:C/101,PORWAL COMPLEX,ABOVE ICICI BANK,60 FEET ROAD,BHAYANDAR WEST

The flush is having leakage problem. It was installed recently only. I had complaint for the same for 4-5 times but no proper solution was given. In that 4-5 complaint the service person has visited only 2 times and other time they dont visit only. Today i.e on 5/8/2022 I have again complaint for the same but the service person has not visited, he just called me saying he is visiting today but he had not visited and after that I received...
+1 photos
+1 videos
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S
sai preetham Srt
Aug 3, 2022
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Flush not working and leakage

Address:hanmakonda

Recently we have fit jaquar flush and it is not working properly and there is also leakage in it...
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K
Kanwar Arora
Aug 1, 2022
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All taps leakage

Address:J-1207, LAXMI NIVAS, OPP. SANHGANI BUNGLOWS, NAROL, AHMEDABAD-382405
Website:JACQUAR

30/8/2022

mobile number : [protected] / [protected]

all taps in the bathroom are leaking

please get it repaired urgently...
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