Jaquar Complaints & Reviews

I have bought a complete toilet flush system of jaguar before 2 years and now i am facing problem of leakage in the same since last 2-3 days. Water is pouring from the flush tank during the whole day from the system which needs to be replaced or repaired.

Kindly arrange for technical person at home for repairing purpose.

Your early response in the matter is highly appreciable...

Mumbai
28th july 2019

I made a service request on the toll free number 16/7/19 for my flush not working. When pressed the water kept flowing and would not stop till the spring was manually released. A technician from kartik enterprises visited on 17/7/19 and looked into it. After the technician visit the flush started releasing immediately after pressing. As a result hardly any water flowed into the pot unless the flush...

We had renovated our house in 2017 and replaced all our wc's with jaguar products, owing to its quality, reliability and after sale service. We bought it from dealer cochin saniwares br. Poothotta kochi

Unfortunately, before even we used it, i observed a hair line crack on the closet. This was immediately informed to the dealer and he told us that he would register a complaint. Nothing happened for months together. Again we...

Dear sir,

I am writing to let you know that jaquar local service provider not responding last 3 weeks and my newly made bathroom could use due to that.

Let me explain my situation.
I am sanjib b. Khan form habra, west bengal. India. I am using jaguar product from 2009 and i am happy to use the product. I got problems several times and the previous service provider responded well.

But this...

I had bought 3 sets of showers with panels in 2017 for my new apartments from the local dealer in puducherry. Unfortunately, all the three were of very poor quality and steel coating started peeling off within a period of three months. Complaint was made repeatedly to the dealer and finally they came to check the three and informed that they would need to contact the headquarters and get advise for way forward. Follow-ups did not yield any...

Dear sir,

This mail is to register complaints regarding toilet fittings, hand shower and hand sensor pipe.

Toilet fittings - flush tank not working properly
Hand shower - hand pedal got broken
Hand sensor pipe - socket got rusted

Please register my complaint and do the needful as soon as possible. It is satisfactory if you could mail me back about my complaint status through my...

I have registered my complain on 15th july'19 for wall mount cistern (Complain #[protected] with jaquar customer care, which is not working at all. But whenever calling to customer care they are transferring my call to seniors and the call were disconnect many times. After trying lots, once i get in touch with them they made a conference call to chennai. Chennai office asssured that immediate they will get back to me but past 5 days over no...

Jaguar pipe fittings surface coating is pitted and damaged within 6 months o[censored]se in a new flat. These damages are due to poor quality of surface coating. My complaint and repeat calls are not being attended. Without resolving my complaint jaguar have closed my complaint number
00091032 registered with their toll-free customer care number. Please take up with jaguar and get my complaint attended at the earliest....

My flush valve was not working, after i had booked my complaint, the service guy came after a week. After completing the work he asked the service charge, i told it is under warranty, he handover a bill to my wife a bill of rs.920.00. Two stopper bush each rs.350.00 and one sealed washer rs.220.00. And he told there is no warranty on plastic and rubber items inside the flush valve, so you have to pay for it. Nicely he cheated my wife and...

I had purchased a wall hung closet two months back, plumber cant fix the closet because its outlet pipe little short in length. Then i register the complaint in toll free number and local service center on 24/6/19. Then i contacted your manager mr joseph and head mr sreedhar regarding this and your technician took the measurements. But they bring a part after two weeks but its diameter oversize!!! Now i am trying to contact mr sreedhar from...

Sir,
I have purchased concealed body of 3 diverter and 2 metropol bearing item code jqripml10919 and jqripml12406 on 16/07/2019 from your authorised dealer m/s mothers ceramics and tiles pvt ltd. Which is situated at near bank of india, mangla chowk bilaspur. Your dealer has issued to me purchasing bill but is not issuing to me warranty certificate....

We request you send a technician to our residence as we have a issue with health faucet. We have complained to your technician, calling him since last 15 days every time he promises to visit our residence but in vain. Hence i request you to immediately send a technician to attend the issue. Moreover we have the same issue with both the health faucets. An early action shall be highly appreciated....

Dear sir/mam,

I have 3 flush tanks in my 3 washrooms... But all the tanks are blocked... I registered my complaint on jaquar toll free number (06/07/2019)... But no one visit my home... Today is 12/07/2019... Today i called chandigarh center jaquar number... The number is [protected] (Mr. Varinder). He said i'll call phool singh ([protected]) and he'll vist in next one hour... And now phool singh don't gave any response on my...

It is leaking and the local plumber refused to touch it. The local jaguar representative came to attend the same and qouted ₹ 1800 for the component after examining it and promised to attend it the next day. We are still waiting for him to come. The customer care number is never available. My name is Gopinath and my mobile number is [protected] (India) and my e-mail address is [protected]@gmail.com...

Jaquar service person attended leakage in my bathroom and kitchen tap during jan 2019. He replaced spindle and other accessories. Within 5 months, the same taps are started leaking. All the past 3 services were not upto the mark.

Today (10.07.19) i again registered complaint with jaquar for attending leakage issue where i conveyed my concern to the customer care person. He did not listened to me and forced me to note down the...

I am having wc flush valve problem for the 3 rd time. Last 2 time i had registred same complain and jaquar service person attended the problem and replaced some unit inside... At that time it works but same problem starts again in 2 days only after attended by jaquar service person.
The complete bathroom solution installation dosent even complete one year and i am having problem in wc flush valve reapeatedly 3 times which is not resolved...

Few month ago (1/2/2019) i have complained against leakage problem in piller cock... And service provider mahipal choudhary ([protected]) come to for reparing... And he changed a part... I have payed for 360 rupees.. And now also start this prpblem again so i have compained aginst to customare care... And service provider say its part a local and he is to prefer to repair and changable... So pls its a humble request please to take a action...

I have given complaint about jaquar pipes which have been bought from lifestyle galleria (Varsiddhi enterpises pvt. Ltd.), annanagar, chennai, tamil nadu. Technician named sathesh visited on 20.04.2019 and took photos for the material damage and informed that damaged jaquar pipes will be replaced. He discussed with sales executive ragul ghose of lifestyle galleria (Varsiddhi enterpises pvt. Ltd.), annanagar, chennai, tamil nadu and informed...

I am residing at rmk chola gardens, thiruverkadu, chennai (Gated community developed by rmk construction & housing, anna nagar, chennai) and having rusting issue with jaquar bath fittings.

Previously your personnel visited us twice - once more than an year back and 2nd time during december last year. As part of the first visit, we were given ill-advice by your technicians to clean the filter using 'harpic' which proved detrimental...

Kindly come and cheque all accessories of jaquar products of bathroom as well as kitchen tap. There are some problems in fittings and leakages. It is very difficult to take a bath in bathroom, some issues are also related to fittings though the product is in warranty period you should take care of it. And repair the products as early as.
Please do the needful....