Jaquar Complaints & Reviews

It has been the whole winter season since my geyser is not working at all. I have filed complaints numerous times, but none paid heed except 2850 rs part replacement although the product was in warranty. Even after 2 days, geyser stopped working and none of the servicemen is coming to check the product. I am extremely disappointed with the jaguar service. My complaint no. Was 00101229. I have already initiated a consumer forum suit, hoping for a solution.

I have purchased jaguar sanitaries from gupta brothers, haridwar road, dehradun on 14/12/2018 worth rs. 80, 000/- (Approx) and till then i am coordinating for two toilet hang seat tank (Model whs5351) which was pending from there ends and they assured me that it will delivered asap but still they are not responding on it and asking me to talk to jaguar branch head mr. Ravinder but i am not getting any positive response from him too. I am very much disappointed with the services. Please assist.

I have installed Jaquar wall hung WC on March 2015 under the Jaquar guidance. Now the WC has been broken and I have complained to Jaquar helpline, they visited my home.

Jaquar people have told that it was installed without washer, the plumber has installed complete unit including concealed cistern under the supervision of Jaquar technical people.

They are not ready to accept the guarantee or warranty.

Please guide me in the next step.

Regards
Persis

Water leakage in kitchen tap and health faucet knob is not working properly and all my showers are blocked with some kind of residue which is left with water i want it to serviced quickly as it’s very essential as u must be knowing we must save water but droplets of water comes out in kitchen every time it need to done asap and health faucet is a big problem as our children uses that bathroom plz consider my request in urgent basis

Purchased vide bill No. 918 dated 21.7.16 Baba Agencies Shastri Nagar Kanpur

Stopped working, complaint lodged on toll free number on 9.1.19 Service call number 00032897

Service personnel visited on 11.1.19, informed elements need to be replaced

Several reminders sent but till date no action has been taken

Really dissatisfied with the service and also by the dealers who are not of any help

I had purchased bathroom fitting from m. V. Patel & co. Indore vide their delivery note number 2317 dt.7-1-2019 for r.48, 617/- after fitting it was observed that thermostatic valve is inoperative, when contacted dealer didn't respond to my complaint and said that they can not do anything you have to contact jaquar customer care toll free number, i made a complaint to the said number vide complaint no.00098575. I was informed by them your registered address is somewhere in dewas, i repeadly told them my address is 89, shrinagar main indore, i was again informed that we can send the person at registered address only. I am running around for last ten days and repending that i bought the items of wrongly from a reputed company like jaquar.

I have purchased many things from jaquar company but some of the accessories of a product are missing. When i complain to the dealer mr. Maulla dealing in these goods he simply said that contact to customer care number. We have faced many problems because of this issue as our work is still pending. Jaquar is one of the top most company in india dealing in these products. I don't hope that such a careless and mannered less dealer mr. Maulla handle such products. I hope you will understand my problem and hope will take action as fast as possible.

The concealed flush tank overflows continously and does not work properly. We purchased this product and never used it. The first time we used it the tank started overflowing and thus the required objective for which we had purchased it is not fulfilled So kindly send us ur technical team to check for the issues with the tank.. U can get the details by calling on [protected]

Dear concern,
I am trying to call you but today is national holiday. I was bought a jaguar flush wall but after 3 years it's flush kit is not working. So pls arrange a visit of technician at below mentioned address-c/o-md gulrose alam, at-damdama, po - salmari, dist-katihar, bihar, pin-855113
Mob. No - [protected]
[protected]
[protected]
Pls rectify the problem on urgent basis. Thanks.

Hi,
I have been following since 3 months as hot water is not coming in my shower panel..
Jaquar persons visited and did nothing. They have to change a cartridge which they are saying is not available..
Jaquar is a big name but with such poor response is unbelievable..
I mean how many months you require to repair..
My shower panel is hardly six months old.
I guess now i have to choose another brand in bathing ware..
I am very much disappointed by the behavior of dealer and the service persons..

A call was made on saturday i. E. 19.01.2019 regarding repair of jaguar fittings.

The person contacted on saturday and promise to come when all the family members are there.

He did not turned up on sunday also and visited on monday.

He charged rs. 445/-, which is totally unreasonable.

Inspite of all the fittings and fixtures were bought from jaguar.

This money is to be refunded.

He also did not bother to clean the tap, by opening the nozzle, where the dust particles blocked the water flow.

I want to lodge a complaint about jaquar bath fittings which have pathetic support service. I have spend around 2 lacs on their bath fittings in my new house, thinking that not only they have best quality products but good support too. But, i am thoroughly disappointed now because one of my kitchen taps with a mixer has a problem of water leaking all the time from the tap in a drop-drop manner. This is happening for last 2 months.

I raised a complaint of 14th january and their service man came on 19th january. I explained him all the problem a day earlier itself but he came without bringing any tools or spares on 19th.

Then, he said he will fix the problem either on sunday or monday. Today is tuesday and i am lodging the complaint here so that i can make people aware that jaquar has a pathetic and unprofessional support. I would rather call my local plumber to get the problem fixed. You people too, think 10 times before spending your hard earned money on jaquar.

I had better experience with hindware when one of its toilet seats had a fault. I am feeling cheated and i would surely spread a word in my circle about not to buy jaquar.

I have purchased a 10 lit geyser last month but it was not proper working after two days of purchase. So I inform to jaguar service care four times but they register my complaint only and didn't do anything seriously, now I am very irritated by your product. Give proper product/service or shut your company. This type of service can down your company reputation.

Dear sir my car is jaguar xf black colour only 30 days old i am purchase i am purchase 2017 manufacturer model car is very scratches minor my friend my family ask my car is 1 year old not the shine paint notes smoothness please my complaint resolve car registration number is hr 26 dt 4414 station name is technological llp company my contact number is[protected] my name is deepak chauhan

Not at all satisfied with the service. The service person always finds the excuse for not completing the work.. He gives a # excuse that company only provides the spar parts and fitting you have to do it by your own.. Pathetic service provided by jaquar service center raipur chhattisgarh..
Name-parag lohana ([protected])
Service person name-kunwar singh
Dhamtari chhattisgarh

Shower and tap not working
Shower connection plug not working
Tap broken
Total shower set broken
Tap to shower set not working totally
Hand pump water npt working
We kept many times complaints
Total 4 bath rooms full r jaquar products used
All has small problems
But in one bathroom total set not working
So please come fast to recover our problem

Dear si/ madam,
Blunder made with customer, cheating a customer.
I have booked a f-pace in dec 2018, and paid advance of rs 5lakhs for black interior, jaguar staish motor, aurangabad, india, they ask to pay rs 5 laks in advance to confirm order with black interior, now when the car arrived it is with beigh colour, and now they say it the car with black ineterior is not avilable for indian market.
It is a cheating to customer, and they taking customer as granted, they are spoiling the name of tata and aswell as jaguar.
Really shame, they take customer granted, also spoiling the same of india.
Very poor and pity, please

Hello team,

It’s being more than a month i have filed a complaint against jaguar items but no action have been taken yet. It’s very disappointing about poor service of jaquar. And it’s not the first time, i have submitted complaints in past also but no action had been taken on that as well. I have called many times a customer care and they receive the call and put it on hold. And then there is no response.

My complaint number is 0114980 (Issue : water is leaking for basin tap).

This is a final call from our side either you look in a matter or we will stop using your products and even suggest other to not use it.

So kindly repair or replace it.

Thanks.
Contact us +91 [protected]

This is to inform i had given my geyser for repair one month before and as of now i am not receiving any proper response from jaquar representative and only unnecesary delaying.

Fyi, from the time i had purchased the jaquar geyser this is my 5 or 6th complaint and i am really disappointed with the service and shall ensure that none of the customer purchase any product of jaquar nor should get attached with such unprofessional company who

I am very disappointing about the poor service of jaquar. submit complaint on
18 dec 2018. contact with customer care many time but till date my complaint is pending.in future never recommend to use jaquar. my complaint number is 01138665. already tried to contact customer care, dealer and service centre
and all in vain.Everyone says we will visit your house but no one visit.
very disappointed