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Jaquar Complaints & Reviews

jaquar.com
1.2
Updated: Jul 3, 2025
Complaints 1649
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361
Unresolved
1288
So far, so good. Jaquar is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jaquar will keep up the work and continue to help more customers with their concerns even better 🤝
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Jaquar reviews & complaints page 6

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A
Abhay879
Aug 19, 2022
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Jaquar WC Seat cover issue

I logged a complaint on 17th June for a fault in my WC seat cover from Jaquar to customer care.
Rep visited a few days later and immediately had a conversation with his supervisor, who without any hesitation raised his hands off the issue mentioning this is something that we can not do anything.
I tried to have a sensible conversation with him as to what I as a customer can do here, I mean what possibly I can do if your product...
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M
M Chaudhary
from Noida, Uttar Pradesh
Aug 13, 2022
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I am facing a serious issue with newly fitted jaquar product. I tried to call so many times but proper solutions or replacement has not been provided.

to use this product we have to call the customer care number around every 15, 20 or 30 days.

At jaquar a normal consumer complaint can not be registered under less than 25 to 30 minutes. There is a long waiting time for every step.

While connecting so many time over the phone i came to know that Jaquar has no command or control over the resolution time line or the service quality.

There are some third party uneducated and ill mannered peoples who are assigned by Jaquar as service centres.
Jaquar customer support has been notified about the posted complaint.
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    A
    Arun Prashanth
    Aug 13, 2022
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    Address: Karnataka, Mangalore, bantwal taluk, sajipanadu

    Kitchen sink u shaped tape head and spindle replacement required
    +1 photos
    Jaquar customer support has been notified about the posted complaint.
    Aug 13, 2022
    Updated by Arun Prashanth     Kitchen sink u shaped tape head and spindle replacement required
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      S
      Stutichum
      Aug 10, 2022
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      Address: G.T Road Village Kauri Back side shreyans oil mill ltd khanna Punjab 141401
      Website: Jaquar

      Dear sir

      Our jaquar tap is not working from last 2 days so you are requested to look after this
      Jaquar customer support has been notified about the posted complaint.
      View replies
      Mera gyser ka heating problem hua mene complaint kia 18th ko r aaj h 28th abhi tk prblm solve nahi hua .. 18th ko complaint kia same day admi aake kaam kia pr hu nahi usse bola next day aaenge r abhi tk aaya nahi...mene company me call b kia abhi tk nahi aaya r pura gyser khol k chord k gaya tha
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        A
        Arghyadeep Mohanty
        Aug 9, 2022
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        Address: Pin-757002

        Tap and hand shower having leakage issue, water leaking drop wise .Trying to call on jaquar toll free number but not able to connect. Needs a quick repair.
        Jaquar customer support has been notified about the posted complaint.
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          P
          Pullelas
          Aug 6, 2022
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          Address: Ramamurthy Pullela, New building, SHADIKANA ROAD, NEAR CHOTUGARI RICE MILL, OPP SIVARANJANI THEATRE, DRAKSHARAMA, EAST GODAVARI DISTRICT 533262

          Watering coming out of tap slowly
          Parts available, need to fit them
          +1 photos
          Jaquar customer support has been notified about the posted complaint.
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            S
            sangeeta munot
            from Mumbai, Maharashtra
            Aug 5, 2022
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            Address: C/101,PORWAL COMPLEX,ABOVE ICICI BANK,60 FEET ROAD,BHAYANDAR WEST

            The flush is having leakage problem. It was installed recently only. I had complaint for the same for 4-5 times but no proper solution was given. In that 4-5 complaint the service person has visited only 2 times and other time they dont visit only. Today i.e on 5/8/2022 I have again complaint for the same but the service person has not visited, he just called me saying he is visiting today but he had not visited and after that I received the message that your problem is resolved. I request u to take an action and solve my leakage problem and if needed please do replace the product.Thankyou
            +1 photos
            +1 videos
            Jaquar customer support has been notified about the posted complaint.
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              S
              sai preetham Srt
              Aug 3, 2022
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              Address: hanmakonda

              Recently we have fit jaquar flush and it is not working properly and there is also leakage in it
              Jaquar customer support has been notified about the posted complaint.
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                K
                Kanwar Arora
                Aug 1, 2022
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                Address: J-1207, LAXMI NIVAS, OPP. SANHGANI BUNGLOWS, NAROL, AHMEDABAD-382405
                Website: JACQUAR

                30/8/2022

                mobile number : [protected] / [protected]

                all taps in the bathroom are leaking

                please get it repaired urgently
                Jaquar customer support has been notified about the posted complaint.
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                  N
                  nairpg64
                  from New Delhi, Delhi
                  Jul 31, 2022
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                  Address: A 1302 G B Road Hiranandani Estate Thane west 400607

                  Dear Sir,

                  We had got it replaced some time back but now it’s again not working. Request you to please send the plumber / technician

                  Pradeep G Nair
                  [protected]
                  Jaquar customer support has been notified about the posted complaint.
                  Jul 31, 2022
                  Updated by nairpg64                   Dear Sir,

                  Please send your plumber or technician to check the fish as it was changed sometime back.

                  Pradeep G Nair
                  [protected]
                  Aug 06, 2022
                  Updated by nairpg64                   Dear Sir,

                  I had requested on 31st Jul 2022 for a technician Plumber to check our Potty Flush in A 1302 Princeton Hiranandani Estate Thane west but till date No One has called me nor anyone has visited our place. I just got this email due to which again requesting to please look in to the same and do the needful

                  Pradeep G Nair
                  [protected]
                  View replies
                  Dear Sir,

                  I had requested on 31st Jul 2022 for a technician Plumber to check our Potty Flush in A 1302 Princeton Hiranandani Estate Thane west but till date No One has called me nor anyone has visited our place. I just got this email due to which again requesting to please look in to the same and do the needful

                  Pradeep G Nair
                  [protected]
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                    A
                    annamma philip
                    from Kunnamangalam, Kerala
                    Jul 28, 2022
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                    Address: BHUMIDAYA GRANDEUR, 5TH FLOOR, NADAKKAVU CROSS ROAD,

                    It is very disappointing to see that few of the sanitary fittings water taps, Crysterns, Faucet etc in this building are seems to be of very inferior quality. The chromium platings are worn out and formed the dirty looks.

                    The items are of life time guarantee. Please arrange your concerned department to investigate to address our grievances.

                    The items are bought from K.M. Parthasarathy, Calicut.

                    Please look into the the seriousness of the matter
                    and arrange to do the necessary at your earliest.

                    BABU PHILIP,
                    BHUMIDAYA GRANDEUR.
                    Jaquar customer support has been notified about the posted complaint.
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                      U
                      Unique AcTax Services Private Limited
                      Jul 24, 2022
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                      Address: F-312, DENA COMPLEX, ANAND

                      With reference towards service [protected]@00923262; I would like to inform you that I have received the TEXT MESSAGE on my Registered Mobile Number [protected] on 22/07/2022 that the said service call referMp/ 00923262 has been resolved. I have attached a screen shot of the said text message for your reference. Without confirming the security code the complaint was resolved ! Great jaquar employeessssssss.

                      I was surprised to read the said text message. Without no body attend the said call how can the said complaint be resolved ?

                      I would like to request you to confirm the said concerned person who solved the call.

                      Please register the said complaint to solve the issue immediately.

                      PEOPLE WHO DON'T DO WORK AFTER GETTING EMPLOYMENT IN JAQUAR; THEY TARNISH THE NAME OF JAQUAR.

                      Kind Regards,
                      Paresh Soni
                      Jaquar customer support has been notified about the posted complaint.
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                        Y
                        yusra constructions
                        Jul 24, 2022
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                        Address: h.no 95 pani infront of dada miyan ki masjid fatehpur u.p 212601

                        Dear sir when we push flash plate water comes in commode. but problem is that water is continue out in commode.
                        Jaquar customer support has been notified about the posted complaint.
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                          S
                          SHRUTIKA SABOO
                          Jul 24, 2022
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                          Address: Nagpur

                          My kitchen sink tab is leaking continuously
                          Jaquar customer support has been notified about the posted complaint.
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                            S
                            Sonalishah
                            from Powai, Maharashtra
                            Jul 23, 2022
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                            Hey,
                            I am very disappointed with he current Jaquar quality of material and service .. the customer care number provided on Google is currently unavailable...is this a brand?? Am facing the same issue with my flush every 2 years...is this the quality of a reputed brand?..yous can reach me on email sonali.d.[protected]@gmail.com
                            Jaquar customer support has been notified about the posted complaint.
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                              R
                              Ramdas N Menon
                              from Mumbai, Maharashtra
                              Jul 22, 2022
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                              Address: Mulund east, Mumbai

                              Our flush handle of Lavatory has become very hard to press. We want to change it but parts are not available. Photo attached for your reference.
                              +4 photos
                              Jaquar customer support has been notified about the posted complaint.
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                                J
                                jeffrey j
                                Jul 21, 2022
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                                Service request closed without solving the problem

                                I have raised a complaint regarding water heater on 21st of June. The complaint was closed as resolved without resolving the problem. I contacted Jaquar again and they open a new service request, this time they asked me to wait for 15 days for the parts to arrive, but the request was closed and the problem was not resolved.
                                Their customer care doesn’t respond properly and raise a new request everytime we call them. Very worst customer...
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                                R
                                Rajender Kumar 51
                                from Jind, Haryana
                                Jul 20, 2022
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                                Address: पैराडाइज होटल के पास, जींद हरियाणा

                                मैंने दो सिरेमिक वाल खरीदे हैं। एक शुरू से ही खराब है। मेरे शिकायत पर तीन बार अलग अलग इंजीनियर आए। तीनों ने अपने स्तर पर ठीक किया लेकिन वह जो गड़बड़ थी वो अब भी है। तीसरे ने तो अपने इंजीनियर की पढ़ाई को ही फेल कर दिया। कहा कि पानी में गड़बड़ है। मेरे यहां एक ही छत है और एक ही टंकी है जो सबके यहां होती है। तो दूसरी वाली ठीक काम क्यों कर रही है। मैन्युफैक्चरिंग में कोई खराबी नहीं हो सकती है क्या? मैंने एक बार भी निश्चिंत होकर इसे यूज नहीं किया। हमेशा डरते डरते। क्या कंपनी की वारंटी ऐसे होती है। ध्यान देना चाहिए कंपनी को कस्टमर की असुविधा पर।कल को बच्चे नया घर बनाएं तो क्या मैं कह पाऊंगा कि इस कंपनी का माल प्रयोग करो। बहुत मन दुखी होता है। मैंने मकान में रहना भी शुरू नहीं किया था तब से ही गड़बड़ है इसमें और वारंटी के नाम पर मेरा मजाक बनाया हुआ है। धन्यवाद
                                Jaquar customer support has been notified about the posted complaint.
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                                  M
                                  Megha Grover
                                  Jul 18, 2022
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                                  Address: 383 sector 37 faridabad

                                  There is a problem in my flush tank. It is not working. It is new only.
                                  Jaquar customer support has been notified about the posted complaint.
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                                  Please get it urgently done as there is lot of problem
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                                    K
                                    Kamal LOCHAN Giri
                                    from Kendujhar, Odisha
                                    Jul 16, 2022
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                                    Address: At-Gumura,Near Manasi Coaching centre, Keonjhar Town Dist-Keonjhar

                                    A metorplo flush valve installed 1 month before but now it is not working properly..The water is flowing through the wall hang comode automatically..
                                    Jaquar customer support has been notified about the posted complaint.
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