Jaquar Complaints & Reviews

Our Jaguar flush cock was repairs in May 2018, but today again the same
complaint occurred. Flush valve is not working, result of it is that water
is continuously flowing, causing serious difficulty. Same fault is
repeated, causing great problem, which shows poor quality of your services.
Because of this fault we are constrained to close the line and same section
is without water, So Pl send technician for repair urgently.
Apart from this our complaint of Jaguar WC is also pending since long
unredressed . Which is not expected from you.Please see urgently.
Thanks,
Justice KK Lahoti.

Address:-
Justice Krishn Kumar Lahoti, B 23, Sector 14, ( opposite to Indian Oil
Building, Near to Metro Station Sector 15 Noida ) Noida. Pin 201 301 /, phone No:[protected] ; Email Address

Complain no. 00554951 the problem is that the tap turned black from some places the service man came to my house yesterday and told me that this is because of the use of acid. But i haven't used the acid and he contacted to his senior the senior said that this cannot be changed as acid was used. I told to the senior that i am giving you the permission that by using harpic or any other chemical the tap colour fades from some parts and the liability for that tap will be mine. I told the service man to send any other service person he said that we do not have that much time. If you won't take any action on this matter then i have to take other actions. I have purchased 5 bathroom fittings plus 1 kitchen fittngs of your company which i have'nt used it till now willing to return all things back to your company.

This is guna venkatesh from bangalore, the i flush -5 nos were purchased from bath world - invoice #696 on 12th may 2015.
These were fitted in 5 bathrooms of my villa, we have been having issues with this flush from last 2 1/2 years.
Every month i have issues with one or the other bathroom were water will automatically starts flushing when not in use, i invariably have to call the customer care to complain and as usual a technician comes and fixes it temporarily, the flush works fine for few days and again the same problem starts.
Due to this issue we have problems with the villa association stating that due to this inconsistent flushing the tank gets emptied.
So most of the time we have to operate by the turn key given to us, this is very very frustrating.
I have aged in laws and a small kid how do you expect them to operate the flush through and lever, which in fact needs to just function with touch of a button.
I have made numerous calls on this, but nobody from jaguar has taken it seriously.
We surely feel that this is a faulty product and needs to be replaced immediately.
I have also raised one complaint on 29th june 2018 with the customer care as two of my bathrooms have the water flushing continuously.
The complain reference number is[protected].
I explained the situation once again with the customer care person stating that i want a permanent solution to this issue and insisted on the same, so post few minutes somebody names yeswant from senior customer care called to know the issue, when explained he stated that the sales head /technical head will speak to me, nobody called.
On 30/06 lourence from the technical team called to check if he could send the technician to fix the problem for which i told him i need somebody senior to come check and give permanent solution.
Please get your senior to speak to me, he said he will speak and return the call, until now nobody has called it has been 3 days.

We request you to look into this issue immediately and sort it out.
Else we will have to take the legal route by approaching consumer court.

You may also check with the customer care the number of complaints given in last 2 1/2 years under the name of guna venkatesh.

I purchased 3l geyser & many other jaquar fittings in jan '18 from aditya ceramics & sk ceramics - vadodara to renovate one of our bathroom. Started using renovated bathroom from march with very minimum usage since we are only two senior citizen members in house & renovated bathroom is used for guests only. A week before faced complete flooding of bathroom & connected room and called our plummber. Tiles broken & found that complete piping damaged due-to geyser failure. Lodged complaint no 00549136 & attended by removing some part & re-setting. Did not work & lodged second complaint no 00561392. This time your engineer opened & found failure of heating element. Not replaced & blamed tds of water. I told that with same water other geysers racold / bajaj are working. Not satisfied & geyser is kept aside. We are senior citizens & please provide us satisfactory product. At the time sale we were assured of trouble free & did not give any ref to tds.

For Jaquar urinal sercor unit we have replaced new battery but flusing unit not working properly, we are using this urinal sencors (model No.SNR-STL-51077.) in another buildings but we are facing this sencor complaint particularly in one builidng only, please send your executive to check once. we are maintaining 100Nos of jaquar unirnal sencors here but facing only 10Nos of complaints...

I have purchased jet/fiz and leaking from the pipe with in 3 months.
I have installed jaguar fittting in all my houses.
I have opted for jaguar being renown name for quality and brought the costliest jet sprey but i am sorry yo say that it has not lasted even 3 months.
Other local jet spary costing 2-300 rs have much better record.
Please do the needfull and replace the same asap.
Balchand rajput
E-206 rajlegacy housing society opposite surya nagar vikhroli west mumbai 400083
Mob no[protected]

I have purchased all the sanitary products of jaquar company. One of the product is now in bad condition therefore i have complained for that and your company's customercare person (Kirpal chopra) had checked it also but now he is not picking up his phone for repairing the particular product. I am very disappointed from your service. Copy to kirpal attached with bill complaint submit 21may 2018 no response very bad service

I have the problem with Jaguar water tap in my bath room It is badly jam, Water is not flowing from this tap.I have complained many time to resolve my problem but each time they are logging my complaint but without resolving they are closing the same Please look in to this and resolve my problem.

Recent Complaint Number is 00488836 of -07/06/18 No one is taking interest to resolve the same

I under sign vinod patil from badlapur (Mumbai) we are inform to you we have purchase jaquar tap but still tap is not working properly and he was leaking tap water continues we are request kindly replacement for on urgently
My addess is below.
Vinod prakash patil, flat no 402, fourth floor, building no. 4/o, mohan tulsi vihar phase i/4 co-operative housing society limited, near bharat college, hendrepada, kulgaon badlapur west taluka ambernath dist. Thane

Dear Jaguar Team,

I had raised a water geyser service request 3 months back but till now no one has come or call to clear the issue.

This is not the first time I'm facing this service issue. You can check my previous service requests regarding this issue. My registered contact number is [protected].

Request you to please do the needful to rectify the same as early as possible.

My location: Puthencruz
District: Ernakulam
State: Kerala
Registered Mobile no: [protected]
Product: Instant 3 Litre Water heater
Issue: Not powering up

Regards

Sreejesh S
Ph: [protected]

I am pradeep jain.. Owner of hotel dharamlok, agra. I have used jaquar bathroom fittings in my hotel. I have made complaint of jaquar concieled flush to tollfree no of costumer care on 13th june 2018. No response received from jaquar and i again complaint on 18th june 2018 intimating that my first complaint was in 13th june. Then i came to know by this costumer care that first complaint was closed mentioning that i don't want to repair (Absolutely wrong). After making complaint again on 18th.. Till today 22nd no action has been taken. I am communicating to all my guests staying in my hotel.. That this is the service of jaquar. I don't know whether the issue will be solved or not. I am trying to complaint to md of jaquar. If somebody has the contact.. Please let me know. My cell no [protected]

I opened a complaint on 14th may (#[protected]. This was related to my shower enclosure. The engineer came after a few days and started the work. He saw the bill and said the cubicle is under warranty.
He open one of the panels and said that some parts are required.

He came again and said some more parts are required. But after 4 weeks has not come.
One of my shower panel sliding door is taken out by jaguar engineer and is kept as it is. I called the center again on 15th june (One month after opening the complaint, i was told that the complaint is already closed. This is really very un professional from a reputed company.

A new complaint has been opened. # 00517473.

Still no contact from jaguar. What are my options now..

I been through number of complaints against the functions of my flushing tanks since i have installed them in home. Whenever the organiser came and has done its work over it, after two days it reaches in the same condition and stop functioning.. I am getting huge trouble as its important part of washroom while using toilet. The operator everytimes when comes and says that it is totally damaged and needs replacement hence i want a complete solution by replacing it in new one.

I am tired complaining for i flush from last 2 years. Spring is not working proper and jaguar company don’t have proper solutions. Parents are very disappointed. I have renovated bathrooms for them and every time they fix and after few days same problems starts. I have completed for stains in sanitary they told that it is because of water flow have some leakages because of i flush.

Had brought wall mixer from rathod bulid mart yeshwantpur bangalore within 2 months the chrome is chipping of the product is 100% faulty i had brought it the very time the product got launched now the money invested in bathrooms gone for a toss better buy non branded products they have better quality jaquar is all name had complained 3 times a person had come taken photos videos and then no response the company is aware of it only cause we people don't fight for it they take us granted shame on you and ur brand jaquar it seems bloody cheap brand

I am purchased jaguar geyser on 8 the aug 2017, on 17 the april geyser has fallen from the wall because of the poor quality of back hock plastic was broken then i complained on 19 april 2018 complained no 00339483 and again on 8 may complained no 00396560 then on the next day a technician came on 20 april and click some pics and returned back after that no one came in my house and then i call to them many times but they completely denied to provide services and denied for replacement/ repair aldo it is under warranty. As it is manufacturing defect by the reputed jaguar company

I have installed jaguar taps in kitchen and the was the is dripping continuously pass sort this out at the earliest
This is making a lot of problems for us
Dripping water is water being wasted to jaguar please call us and get this problem solved because this leaking is creating a lot of problems

My address is m-21 south city 1
Gurgaon 122007
[protected]

Sir, i am from meerut, i used jaguar bathroom fitting but i am facing following issues in this products.
*facing rust problem in some taps and showers.
* rugh surface problem i. E. Surface lost its smooth surface.
* knob of hand shoer broken always in same point. I have changed many times.
Kindly see the problems and replace my all defective product or solve my problem.
Address:- girish vats
B-124 susant city meerut
Mob no. [protected]

Hi all,
I have purchased jaquar accessories including 12 taps and many other products.
Out of 12 taps i am facing issue with removal of ss polish of 1 taps
And after multiple complaints, i am not able to reach to any conclusion.
Customer care executive is saying that we have sent the pic of defective tap in office and they are saying it is not manufacturing defect so they will not be able to do any thing.
And when i asked to give this me written she said we can not do that.
So as a jaquar user i never expected this from them.
And in my all 12 taps water is coming even after closing the taps, and after complaining executive is saying that it will come for 5-6 min it is not a defect.
So i want to ask jaquar how thye can create such products from which polish is getting removed with in 1 month and water is coming even after closing tap.
I will be very thankfull to you if you will be able to resolve my issues because i am not getting any positive response from customer care.
Below are the details :

Complain number :00474997
Phone number : [protected]

Dear sir,

I had purchased all my home fittings from the jaguar showroom in jabalpur mp.
All efforts to contact your call center are futile as there is too much talking and background noise so the lady cuts the call after a minute.
I request for a plumber technician to please visit my home to rectify/replace defective taps.
My address: col xavier santosh pilai
Maa narmada nagar
Bilhari, jabalput mp

Request urgent service.