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Jaquar Complaints & Reviews

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Last updated Mar 15, 2024
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Jaquar Phone Numbers

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1800 121 6808
4473
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+91 12 4474 6800
1414
319
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+91 12 4234 6531
+91 12 4234 6532
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Plot no 306, Udyog Vihar, Phase II
Gurgaon
Gurgaon District
Haryana
India
122016

Jaquar reviews & complaints page 65

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S
Santuded
from Mysore, Karnataka
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jaquar bathroom product not operating

Address:Belgaum, Karnataka, 5911543

Dear sir,
On aug 2018 i have purchased one jaquar bathroom product but now is is not operating and i have purchased it as a good product and its too expensive.
Now the product is not working properly and the product is not upto satisfactory. We are from middle class family this product is too much expensive for us.
While on purchasing your product dealer told that 10 guaranty on this product.
So please send...
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I
itsmintoo
from Delhi, Delhi
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hand shower pipe leakage

Address:Jodhpur, Rajasthan, 342008

Sir, my hand shower is leaking water due to cut. On complain, your mechanic came and inspected and said that the Cut is not a manufacturing defect and so it doesn't come under guarantee.
But the product I purchased i.e. the HAND SHOWER is still in guarantee period and there is no sharp object being used by me or anyone for that cut to occur. therefore kindly replace the hand shower with a new one

image of the damaged...
+1 photos
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Address:Chandigarh, Punjab, 160101

Jaguar - Poor Quality, Terrible Service and Unethical Practices.
I want to bring to your attention to very poor service and unethical practices by Jaguar.
I really regret buying Jaguar products. Not only the product quality is horrible and after sale service is even more terrible.
One has to keep chasing their call centre.
In case you are trapped by buying their products then be prepared for defunct operations...
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Address:300 124

We had purchased 6-Nos Wall Hung water closet Model No 959S with Seat cover and 2 Nos 13257 Urinal From Jaguar Dealer in Chennai Thro' a company by name J M Bath Solution thro their Invoice No 1464 dated 07.03.18.
In the above complaint i was informing the same and i had a problem ' 959S water closet could not be fixed by me due to variation in distances between in and outlet of the closet. It should be standard distance as 135 mm...
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N
Nidh19
from Kargil, Jammu and Kashmir
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worst service I hate jaquar

Address:Mau, Uttar Pradesh, 275101
Website:Jaquar

I bought a geyser of 25 litre on 4 jan 2018. But after 1 month it was not working and i complaint for it on customer care for several times once a mechanic came and said its summer now so what’s the use of geyser and i will repair it in winters
Since then they are not taking action
It’s worst company so i request u all dear friends please don’t buy any product from jaquar...
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Naresh Periwal
from Siliguri, West Bengal
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concealed stop cock spindle leakage

Address:Darjeeling, West Bengal, 734001

We had installed nagaur bathroom fittings in the year 2001. Recently there is continuous leakage in one of the conceal cock spindle connected with the hot water geyser.
The spindle is leaking and the material is not available in the market tried a lot but as this is old model around 18 years couldn't find in the local market. Kindly send your representative to resolve the problem...

This is nk periwal
Periwal...
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H
Hemant Gakhar
from Indore, Madhya Pradesh
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faucets, shower and flushing system

Address:Kutch, Gujarat, 370201
Website:www.jaquar.com/products/jaquar-sanitary-ware

I have jaguar products in my washroom and there is continuous leakage of water from them. Even when one tries to use the tap, water also leaks from the shower. The mixer doesn't work either. The flushing system also has a leakage problem and due to this, the water accumulates on the floor instead of going in the flush tank. We have complained about it earlier but the person who came to repair it, didn't have the required tools and solution...
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R
Rajeev Thatte
from Mumbai, Maharashtra
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wc cover nut broken

Address:Thane, Maharashtra, 400610

Dear sir,
My wc / toilet cover screws have broken.
My agent told me to go to the website and register the complaint.
Please send your representative with screws to fit the cover and oblige.
My address is:
Sandhya rajeev thatte
Row hs 20, rajas, vasant vihar,
Pokharan road 2, thane west, pin 400610
Tel[protected]
Mob: [protected]...
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M
Mayadevi Amma
from Mavelikara, Kerala
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no response from customer care service

I bought jaquar closet and found water is leaking through closet.As I complained some technician came and said have to replace it.And tool a vedio of it and went. Now it is been one month after this incident, I called customer service repeatedly and they are just ignoring the call.Jaquar, This is the way you treats the customer?local service center number is :[protected] .While calling into this no they behaves total irresponsible and I...
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B
bharat5929
from Surat, Gujarat
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flush automatically turns on

Address:Surat, Gujarat, 395007

In common bathroom the flush of toilets gets automatically turns on and there is lot of waste of water
This occurs normally every alternate day
Sometimes in day time
Sometime at night
So please resolve the problem at it getting too much disturbance when the water flows out
If we are outside the city and if it happens
Then there is chance water might comes into flat

This is the reason...
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P
Pradeep kulkarni 369
from Mumbai, Maharashtra
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toilet flush valve not operating

Address:400708

Toilet flush valve not operating properly. Flush knob can't close. Water flushing continually. Conceal flush valve installed five years ago from few days ago knob was not working properly. Two days before suddenly spring operation stopped and water flowing continually in water closet. Due to that main valve of water supply to building closed by society. Now there is problem of water supply. It is kind request to needful as early as possible...
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B
Bivash009
from Balurghat, West Bengal
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very bad staff behaviour

Address:Burdwan, West Bengal, 713364

Myself pratap halder and i purchase two times jaguar products but jaquar shop staff very rude and bad behaviour to my brother's n friends to us i am very upset and angry for that matter and i suggest to any customer not visit jaquar showroom in asansol unique decor, harassment to payments issue did not any online payments options not there shop. Thank you....
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C
Chandrashekhar Solat
from Malegaon, Maharashtra
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both the toilet hand shower problem not working properly

Address:91

My self chandrashekhar solat flat owner of sukhwani scarlet building flat no - 204 a1 building second floor wagholi kesnand road pune. My flat both the toilet hand shower is not working properly. Some water leakages are their. So please send your maitenance team for replacing of both the hand shower. My mobile number is [protected]. Jaquar fitting having too much problems in our society. For contact mr. Bajrang maintenance supervisor is available...
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S
Sridar Yetcharla
from Bhimunipatnam, Andhra Pradesh
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bathwater fitting is not working properly

Address:Srikakulam, Andhra Pradesh, 532001

Hi team,

I bought a single lever concealed diverter for which the lever got detached from the unit and is not working properly. We bought it 1year back since then the unit has some problem i. E the nob for hot water doesn't work. The unit costs around ₹7000 which has 1year warranty. As per local plumber the unit can't be repaired as the unit itself is damaged unit. Can u please send your service provider as early as possible...
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V
Vijayusi81
from Avinashi, Tamil Nadu
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received defective items

Address:Chennai, Tamil Nadu, 600097

Hi,
I bought jaguar closet worth of 14k few weeks back for my under construction house but at that time we just received the items but we just opened the box and verified the item is delivered correctly but yesterday we installed and when we removed the sticker and found that damage was covered with sticker, generally sticker will be placed in the middle of the product but in my case they just placed in the edge to cover both side...
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R
Riyas Kakkat
from Erattupetta, Kerala
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corrosive bathroom taps

Address:Ernakulam, Kerala

I am from kochi kerala and i purchased bathroom taps and fittings from your dealer jose sanitary edappally kochi believing your assurance of 7 years replacement guarantee. But it has been seen that most of the taps get colour changes and bubbles on the body. I registered a complaint on december 2017, because of the negligence i registered another complaint on march 16 2018. Even after my repeated follow ups there was no action taken from...
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B
bvikramrao
from Mumbai, Maharashtra
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flush leakages etc

Dear team,
I am really disappointed with the service rendered by m/s jaquar's personnel!
The area incharge of mumbai had committed to me yesterday that my complaint woud be attended before eod! But till now nobody has visited nor called!
Kindly attend the complain at the immediately.

From: b. Vikram. Rao
Sent: 18 april 2018 14:15
To: [protected]@jaquar.com
Subject: re: not responding...
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S
Sajeevu Mathew
from Changanacheri, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in service/ repair

Address:Kottayam, Kerala, +91

I made a complaint on 11/04/2018 regarding non-working of water heater purchased by me 2 months back from your authorised seller. My complaint was registered with docket no.00315394. Even if service person called me after 2 days, they did not sepute any technician for repair. So i personally contacted the service center, they told me that no technician is available at present. I waited for 6 days. Again i lodged a complaint by calling the...
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A
adarshbal
from Phagwara, Punjab
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unserviceability of non return valves

Address:Dehradun, Uttarakhand, 248001

I had got all fittings in my house from jaquar company at dehradun in year 2000. The personnel from dehradun jaquar office use to come almost everyday to ensure that work is done properly by the jaquar workers. I was also assured that any unserviceability at any time will be looked into and rectified without any delay. This practice was followed for quite sometime but for last couple of years i find that the people sent are not properly trained...
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S
sacnelive
from Jodhpur, Rajasthan
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complaint

Address:342014

Dear sir,
This is to bring to your kind attention that we are running a c. B. S. E affiliated senior secondary school (Class nursery to class xii) in jodhpur. The school was established on this location in 2006. There are two buildings in the school premises. The main building has three floors (Ground, first and second floor). Currently there are 1100 members (Which include teachers, students and supporting staff) in the school. There...
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