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Jaquar Complaints & Reviews

jaquar.com
1.2
Updated: Jan 5, 2026
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Jaquar reviews & complaints page 67

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S
snowview Automobiles
from Dalhousie, Himachal Pradesh
Mar 19, 2018
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Address: 171012
Website: customer service support

Sir
Kindly provide me the support as i have one jaguar mixture machine. I have some problem regarding working of tap. my jaguar mixture is not working from more then last two weeks I have called customers service so many time but no possible solution have given till yet. our compliant no 00204287 as been given to us almost 15 days ago. but till now neither service centre has respond or nor the person has visit till now at our office. its seems to be very poor service of such a big brand name. its really a shameful moment that a little issue cannot be solved by jaguar service support. its seems i must have taken a wrong step going with the jaguar brand instead i have used some other brand tap and im sure they had provided some possible solution to me at the same time. im really sorry to say that the experience of service with jaguar is not so good.
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    spa@7c
    from Ahmedabad, Gujarat
    Mar 17, 2018
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    Address: 380015

    This is my complaint number 00231398 which is done on 15/03/18 from ahmedabad. My shower diverter is complaint water is flowing 3 days nonstop. Ensure within 72 hours but after the deadline also no response. 4 times i called customer care& about 25 calls to outlet and related peoples not any person took responsibility for make solution. Really worst experience for service which is not expect from jaguar/only u look sale, so dnt offer service
    Jaquar customer support has been notified about the posted complaint.
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    Using jaquar water heater it's just not working shown too a local electrician he told us that current is getting pass through but some went wrong inside it's just not. Getting switched onnn
    Reply
    I am very disappointed your customer service

    shower diverter - Comment #3048504 - Image #0
    shower diverter - Comment #3048504 - Image #1
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      A
      Amar Jyoti Purkayastha
      from Hojai, Assam
      Mar 17, 2018
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      Address: Cachar, Assam, 788003
      Website: [email protected]

      Sir
      Kindly provide me the support as i have one jaquar mixure machine and found water leakage from the centre part of the machine from some days. The machine is almost 5 years old. The machine is provided by my builder during the time of purchasing my flat and hence no warranty card is with me. I hope will look into the matter carefully and take necessary action for rectification of the machine.
      Jaquar customer support has been notified about the posted complaint.
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        S
        Sukanya Ghadgay
        from Murbad, Maharashtra
        Mar 17, 2018
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        Address: Nagpur, Maharashtra, 440025

        Dear sir/ ma'am,
        Kitchen sink tap: its surface ring at the counter top is missing and the water is leaking below the counter, so is the tap water spout not switching properly.
        Bathroom concealed flush tank: it is leaking water in the pot for a period of time in small intervals.
        Shower fitting: has not be fixed properly hence its moving and also water pressure is being affected.
        Thank you
        Jaquar customer support has been notified about the posted complaint.
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        Flush is not working properly
        Call on [protected] and take d address and slove d prob as soon as possible
        Reply
        Sir we r from HOTEL MAYURI INN NIRMAL TELANGANA STATE.
        P lumbing leakages
        Reply
        Dear, since last 3 months health faucet in my bathroom is leaking continuously.And the purchase was nearly 10 months before. Please resolve the problem as soon as possible.
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          A
          arupsengupta
          from Mahishadal, West Bengal
          Mar 15, 2018
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          Address: Darjeeling, West Bengal, 734003

          Dear sir,
          Please note that the delivery opening of the soap dispenser is very very small and soaps gets dried up there. After few days o[censored]sage it gets blocked and many of our dispenser is not working. Being a reputed company you cant afford to make a defective product like this. Your products are priced in a higher bracket in the market you have to think about the viscosity of standard indian liquid soap available in the indian market. Your early reply will be highly appreciated.
          Thanks
          Dr arup sen gupta
          Jaquar customer support has been notified about the posted complaint.
          View replies
          Once upon a time I bought a Kitchen tap having hot/cold water facility. One fine morning I saw the tap leaking. The complaint is still continuing. No plumber is willing to repair a Jaguar tap. I am cursing myself for having bought this useless product. If you can fix the problem, please do it.
          Reply
          Flush valve is not working properly. It has two mode. Every time is works on one the big mode only.
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            M
            Mr. Shrinivas
            from Pune, Maharashtra
            Mar 14, 2018
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            Address: Pune, Maharashtra, 411041

            Dear sir, i am the resident of nanded city, sarang-j/204.in my flat, all kitchen and bathroom accessories are of jaguar brand. There is a problem in working with health faucet. I have called three times the jaguar concerned person mr. Sachin ([protected]). But, he did not keep the promise. I am expecting positive action and response to my complaint.
            Jaquar customer support has been notified about the posted complaint.
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            Sir push wall me proper pressure nhi aa rha hai
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              P
              Pratap K
              from Mumbai, Maharashtra
              Mar 13, 2018
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              Address: Chennai, Tamil Nadu, 600125
              Website: www.jaquar.com

              Dear sir/madam,

              I was using the i flush from 2016 may. From starting there is a complaint, water draining automatically, can’t stop the flush, knob was not working. This was the last service call refer no.662983. Now again leaking and flush is not stopping. We are facing 3months once this problem still it not resolving. When we ask to the service person they are saying i flush is the failure model. Then how we will use this. Please arrange a solution to change it to new set up, we have fed up with i-flush

              My name : pratap k

              Registered mob no: [protected]

              Regards,

              Pratap k
              Jaquar customer support has been notified about the posted complaint.
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              My jaquar concealed is not work
              Reply
              Kitchen and bathroom Taps are leaking
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                A
                anand chakraborty
                from Guwahati, Assam
                Mar 13, 2018
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                Address: Dibrugarh, Assam, 786001

                Dear team,
                It is utterly displeasure for me that the brand like your company is not valuing their after sales services. Undersigned have raised the issue of the captioned subject several times through dealer, your company representative placed at my home town and also your tall free no, but my every try went on vain.
                Twice your company representative visited my house and taken the note of the faulty parts and updated us that he will arrange the spare parts and within a week the same will be replaced, but it's been a year no response or replacement appeared.
                This is my last try to update your good office about my agony and apathy.
                Hope some response will be there from your end.
                Jaquar customer support has been notified about the posted complaint.
                View replies
                Bathroom mixer tap is not working in my common toilet,
                Hot water is not coming from the tap from last 3 months,
                My building is 2years old.so the assembly is in warranty period.
                My address is
                Surendra parate
                C/o Vaishampayan
                Flat no 104,
                Anand building, B wing,
                Near Nimbaj nagar,
                Wadgaon bk. S.no. 12,
                Suncity road.
                Pune 411051
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                  A
                  Anjani Thakur
                  from Mumbai, Maharashtra
                  Mar 12, 2018
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                  jaguar bathroom fittings-faucet, hand shower

                  I have opted for jaguar bathroom fittings for my home due to its big brand name and services they are calming, but it turns to be a big disappointment as withing 6 month only i'm facing many problem with their products like faucet, hand shower, they started liking withing 1st month o[censored]se only and few even just after few days o[censored]se.
                  Regarding their customer support, they are pathetic, after many followups, they hardly turn up, if...
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                  M
                  Mehul Mittal
                  from Dindori, Madhya Pradesh
                  Mar 12, 2018
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                  Address: Korba, Chhattisgarh, 495445

                  We have purchased the showers 6 month ago but they have stopped working since last 15 days and no water is coming from them. So we want the solution for that. 2 days ago one of your service provider ha cime but he does not equipments to resolve our issue. So, please amy other person for solving our lroblem as soon as possible. We need the solution in 2 days otherwise replace thw product.
                  Jaquar customer support has been notified about the posted complaint.
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                    D
                    Deepak Sareen Bhalla
                    from Delhi, Delhi
                    Mar 10, 2018
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                    Address: Bilaspur, Himachal Pradesh, 174001

                    Dear sir
                    I have purchased the all fitting of my house of jaguar five year ago
                    Now the problem in one tab and i have complaint for the same. The company plumber repaired it and charge the amount from me and no receipt has given to me. My tab is in warranty period and the plumber charge the amount from me the name of plumber is jagdish chand and mobile no is [protected]. When i ask him for this he misbehave with my family

                    I think he is misusing the name & image of company.
                    Company should change these type of plumbers from these areas
                    This is my complaint to company if there will be no action i will take legal action

                    Adv. Deepak sareen bhalla
                    [protected]
                    Jaquar customer support has been notified about the posted complaint.
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                      P
                      Pavanasa
                      from Tirunelveli, Tamil Nadu
                      Mar 12, 2018
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                      Address: Thoothukudi, Tamil Nadu

                      To
                      M/S Jaquar company Ltd.
                      Sir,

                      I am Dr.V.Pavanasa kumar residing at 96/17, Krishnapuram, Peyanvilai, ARUMUGANERI, THOOTHUKUDI DISTRICT, TAMILNADU. At my home in a western toilet Wall mounted flush valve is not working properly and water does not stop flowing even after releasing flush valve.The flush valve is fitted to pipe line coming from OHT. I think that the spring within the valve has to be replaced.
                      Kindly arrange for rectification.
                      Jaquar customer support has been notified about the posted complaint.
                      View replies
                      मान्यवर
                      मैंने 02/01/2018 को आपको शिकायत की थी।
                      उस शिकायत के फलस्वरूप मुझे विनियोग बाथ के द्वारा वाले हंग कमोट उपलब्ध कराया गया
                      जबकि कम्पनी की सेवाओं के अनुसार वापस लगा कर देना होता है
                      अतः बदलवाने की व्यवस्था करवाऐं
                      सधन्यवाद

                      western toilet flush valve - Comment #3035539 - Image #0
                      Reply
                      Showers not working. The switch between tap and shower is not working. We have purchased fittings for 5 bathrooms and we are facing multiple problems
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                        A
                        Aadesh R Changediya
                        from Bengaluru, Karnataka
                        Mar 8, 2018
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                        Address: Ahmednagar, Maharashtra, 414001

                        I have artize series jaccuzi, which us very premium product of artize series of jaquar. I am following up mr. Santosh vaidya from december 2018, but no one turned yet. My dealer anand trading company, mr. Rahul dungarwal. My name : aadesh r changediya, 19, satha colony, station road, ahmednagar 414001
                        [protected]
                        Product problem : improper instalation method dictated by jaquar technical people, resulted into damage to wires by rat. Hence the the product ia not in working condition.
                        Emergency : due to lickage of wires and electrical disturbance a major accident by mistake can happen
                        Jaquar customer support has been notified about the posted complaint.
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                          N
                          NILAVA DUTTA
                          from Kolkata, West Bengal
                          Mar 7, 2018
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                          Address: Hooghly, West Bengal, 712201

                          Such a cheat company. Our full home is decorated with ess ess products. Their policies are far better.
                          This time in my new house i want to use jaguar taps, but at the time of installation my plumber said that the tap is faulty, and unfortunately i loss the bill.
                          Against my request the jaguar companies plumber said to that if he come to repair the tap he would charge inr 260 as service charge + price of parts.
                          This is not fair. What a lovely cheat policy. Keep it up jaguar.

                          My contact no. +91 [protected]
                          Jaquar customer support has been notified about the posted complaint.
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                          Does not work... fittings come in hand
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                            Kumar2272
                            from Mumbai, Maharashtra
                            Mar 3, 2018
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                            Address: Chandigarh, Chandigarh, 160047

                            I have loged a cpmplaint on 23rd feb vide complaint no 00072821. I got a phone call on same from jaquar for asking the complaint reason... But not boday visited till now... After that i am following again and again to attend the complaint.. But it my surprised today i. E. 3 mar to know my complaint is cancelled without attending... Is a really painful know customer sped huge amount to by expensive items from old reputed company... But all in vain...
                            Jaquar customer support has been notified about the posted complaint.
                            Mar 06, 2018
                            Updated by Kumar2272                             No action taken till date...very poor service...complain was loged on 23rd Feb, but after week status is same...why customer will buy Jaquar product ????????????????
                            View replies
                            ...
                            Reply
                            Telephone shower and 2 way faucet both are not working properly
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                              V
                              Vkmani Iyer
                              from Bengaluru, Karnataka
                              Feb 26, 2018
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                              Address: Bangalore, Karnataka, 560103

                              Dear sir, i purchased 8 hand showers of jaguar from new mataji hardware; bellandur gate, sarjapur main road, bangalore 102. Out of 8 hand showers 4 has extra small steel connection with washer which looks like a protector. When i went & enquired abt this in the shop they say that those with. Extra steel connection with washer is old model and nowadays they don’t get such kind of item. I can send u the picture so that u will b able to know the missing part. Pleaselet me know immediately. I request u to send me that missing part of jaguar hand shower 4 nos. Immediately
                              Jaquar customer support has been notified about the posted complaint.
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                              We had purchased new shower set along with entire jaguar artist brand for our home. But one shower set and one basin is not working . Kindly resolve the issue at the earliest.
                              Reply
                              Hand shower broken of comod..
                              Kindly make a solution as soon as Possible
                              Reply
                              We have hydrozone spa installed at our swati hotel project in karol bagh. I called 3 times in customer care but from 17th feb to till date bobody has come to attend the complaint. Kindly arrange the same on urgent basis.
                              Reply
                              The tap installed in bathroom hs started leaking and the mixer is leaking from the wall
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                                D
                                Deepakkumar Rikhabdas
                                from Chennai, Tamil Nadu
                                Feb 26, 2018
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                                Address: Chennai, Tamil Nadu, 600010

                                We have purchased above product dated 29.06.2017 & its cover metal clam got broken, given complain 45 days back but we didn't got replacement or repaired. Company person come & ask us to buy a fresh sheet cover as they do not have the same in stock.
                                We do not understand if product do not sustain even for 1 year why company is introducing such product.
                                +3 photos
                                Jaquar customer support has been notified about the posted complaint.
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                                Flush Valve not working properly, leaking and releasing double the water . tank is emptying quickly
                                Reply
                                Your company has installed various sanitary items and chinaware at SKICC and some problems are there. Plz rectify through some representative
                                With regards
                                Farooq Shafi
                                I/c Civil Engg
                                Reply
                                We have procured one Jaquar brand geaser for our flat new one in the month of december 2017 and now its not working. As water is not getting heat.

                                It's under warranty, so request you to send technician and get it rectify as soon as possible in a day or two.

                                My contact num is [protected]
                                Reply
                                Purchased jaquar wash basin.after two months cracks built up on wash basin. Logged complaint at jagquar. Service engineer assured it will change but nothing being done till date even on several Calls done time to time. In every call got assurance but all in vein.i am totally fed up with the services.
                                Reply
                                The concealed flash valve for wall hung commode has loosened and is not working properly. Once pressed for flash, the water is flowing into commode and not stopping for 5 minutes resulting huge wastage of water. pl send your competent technician.
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                                  P
                                  piyushmodi518
                                  from Dostpur, Uttar Pradesh
                                  Feb 25, 2018
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                                  Address: Basti, Uttar Pradesh, 272001

                                  I bought bathroom fittings and sanitary ware from jaguar showroom, gorakhpur. During the time of installation it was found that the water is not flowing in the cistern tank and there is a leakage from top of the basin mixer. Despite repeatedly complaining in the customer care since last 5 days, nothing has been done till date. I have been speaking to the customer care executives consistently list last 5 days on a daily basis. Poor and pathetic service. A complete case of ignorance and poor management.
                                  Jaquar customer support has been notified about the posted complaint.
                                  View replies
                                  I live in Panjim, Goa.
                                  Have water leak in kitchen tap and bath room shower.
                                  Would like someone to repair the same.
                                  Reply
                                  My basin tap is not functioning properly. It is not getting closed as a result, there has been loss of water due to deformities in the tap. Urgent attention is required.
                                  Reply
                                  Unable to get water through the tap.we have tried getting this resolved with local plumbers but the other fittings are working great apart from this one tap. Since a month we have been trying to get this fixed. Please send a technician.
                                  Reply
                                  Not properly working at flus
                                  Reply
                                  Leakage problem of divertor body ...
                                  poor response from the company distributor
                                  Reply
                                  Spout and tap is not functioning properly.As we start handshower the other things stop working and every nw n then tap comes our of wall and also spout button is not getting locked properly
                                  Reply
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                                    S
                                    SaurabhRatnani
                                    from Yavatmal, Maharashtra
                                    Feb 24, 2018
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                                    Address: Yavatmal, Maharashtra, 445001

                                    I have been consecutively asking for jaguar company to solve my problem or remove the instalation at my place...& this is second time my posting same issue in consumer complaints forum, as i can't see any progress for the issue...

                                    I am facing this issue since july... The company person is coming & the solution from them is not provided...

                                    I hav installed 4 steams, none of them is working today, when contacted to customer care, they just have to say that our service person will be there in 72 hours... But it doesn't happen so..

                                    My recent complaint number is 00066318 placed on 19-jan 2018.. Yet am not given any solution...

                                    If this is so... Pls uninstall the fittings, this jaquar company is not that capable!
                                    These people doesn't even know how to talk to their customers...!
                                    Jaquar customer support has been notified about the posted complaint.
                                    View replies
                                    Mixer handle knob disconnected and does not rotate got jammed
                                    flap of flush seat not working, once your mechanic came and assured he will sort it out but he is still at large
                                    and one tap is leaking
                                    Kindly do it ASAP

                                    Thnx
                                    Reply
                                    Health foset spreay and wash basin water leakages
                                    Reply
                                    I have been consecutively asking for jaguar company to solve my problem or remove the instalation at my place...worst service i have ever seen by any company

                                    I am facing this issue since 6months... The company person is coming & the solution from them is not provided...

                                    I hav installed jaguar steams and is working today, when contacted to customer care, they just have to say that our service person will be there in 72 hours... But it doesn't happen so..

                                    My recent complaint number is 00098433.. Yet am not given any solution...

                                    If this is so... Pls uninstall the fittings, this jaquar company is not that capable!
                                    These people doesn't even know how to talk to their customers...!
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                                      A
                                      Amrinder Brar
                                      from Ludhiana, Punjab
                                      Feb 20, 2018
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                                      Address: 151302

                                      This is complaint about very low level service provided by jaquar.

                                      I have raised a complaint for toilet seat’s hydraulic cover making to much noise with reference 00072797 on jan technician asked to take the cover with him i said its ok but when he return tht cover he said tge problm is solved we remove the springs of the cover when i check that cover there is no hydraulic when i asked him about that then he replied i don’t know ‘yeh aise e hota hoga ‘ i mean they creted one more problm nd then again i raised a complaint about that but nothing happened problm is the same but he never came back.
                                      Jaquar customer support has been notified about the posted complaint.
                                      View replies
                                      Worst service
                                      Person attending the complain left the tap open bathroom and room were flooded with water.
                                      And went away
                                      Problem still not resolved.
                                      Hope company will look on this and revert backk.
                                      Enginer name was bilal and while calling back he swiched off the phone.
                                      Waiting for the complain to resolve soon.
                                      Reply
                                      We are having leakage in Taps and due to this its also causing noise from Taps sometimes.
                                      Reply
                                      The taps are functioning properly . There is a hole in tap and one tap has been broken. I want to exchange my tap . Please respond asap .
                                      Reply
                                      Water heater stop working. Power supply not reach. It is a technical problem. Pl look into the matter urgently. Thanks
                                      Reply
                                      I am using Jaguar fittings, my diverter and health faucet is leaking whether on or off. I am facing leakage problem and my tap get rusted due to regular leakage .kindly resolve this problem at the earliest. Due to diverter leakage all day the shower is driping water and holes of shower got choaked.Tap of diverter is continuously leaking water .

                                      complaint about jaquar service and their technician - Comment #3023294 - Image #0
                                      complaint about jaquar service and their technician - Comment #3023294 - Image #1
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