Jaquar Complaints & Reviews

It is essco 2in1 wall mixture bought on march 2017.in the very next day shower but is not working
This is a sheer harassment that no one has come to settle it down yet and this is such a nasty and pathetic product buying experience.

I repeatedly asked the telecaller executives to deal the same with an urgent basis as the same fitting has been installed in my washroom and we are unable to use shop executive came and...

My complaint no.301300 not resolved. Bathroom washbasin tap spindle problem. Your representative visited and asked to pay rs 300 as replacement. Since it is a branded asked for replacement. Warranty period is there. Hence it has to be replaced free of cost. My apartment is 9 months old. It comes under warranty period. It has to be replaced with out payment. Warranty of spindle.?...

Malfunctioning of 2 way valve due to leakage, kindly depute your service engineer on below address-
Kiran mehta
Mrudula engineers
504, pratibha, opp. Teen petrol pump,
Lbs marg, thane (W) 400602
Maharashtra, india,
Ph :[protected] /25407707
Fax :[protected], mobile: [protected]
Email: [protected]@mtnl.net.in., [protected]@mrudulaengineers.com...

Sir,
On 9th April, 2017 the sliding glass door of the glass cubicle got out of the frame and broke when it was operated causing minor injury to my son . Very unaccepted as it was provided a lifetime warranty by my seller. The photos taken after the incident is attached herewith for your reference. I would be greatly obliged if you kindly replace my broken glass so that it be again put to use. Thanking you,

Jiten Bhuyanbr...

I had registered a complaint for broken WC seat cover, Complaint Reference # 154337.on Feb 27. The technician came and took photographs of Bill and broken broken seat cover promising to revert. We kept contacting( at least 10 times) the tollfree # .
Every call we were assured that they are getting approval and shall get it attended. Eventually nothing was done and finally on March 24 we received a SMS that our complaint has been resolved....

I had purchased all bathroom fittings of Jaquar brand through local agency M/s Amset in Trivandrum, Kerala in Aug 2015. The house has been in continuous occupation since Sept 2016.
The health faucet in the toilet attached to the master bedroom was having a problem of low flow/ pressure. Complaint Ref no. 122858 was lodged on 15/02/2017. The said complaint was attended by a technician Mr Vishnu who suggested replacement of the flexible...

We have purchase the pipe fittings from Abhinav in Thane. Now we face problem of leakage from flexible pipe. Kindly depute your person immediately on below address

Kind Regards
Kiran Mehta
Mrudula Engineers
504, Pratibha, Opp. Teen Petrol Pump,
LBS Marg, Thane (W) 400602
Maharashtra, India,
Ph :[protected] /25407707
Fax :[protected], Mobile: [protected]
Email: [protected]@mtnl.net.in.,...

Heights of professionalism and unethical response so far!

Is it a crime to report an issue and look for resolution? Jaquar has blocked me from Twitter, just because they failed to help me out with the situation. I have not received any detailed description of their response so far, can I know Why?

They had polished the product for us last time- thanks, but again there is this same issue we are facing with the...

Kindly look into the issues raised by us regarding bathroom glass enclosures placed at our site which are in very shabby condition because of water droplets permanently settled on glass walls and even the sanitary fittings are in bad shape.

During the course of negotiation, we were committed by Mr Rajiv Sharma and the dealer that water droplets will never settle on glass enclosures and there will not be any rusting problem...

Had places a service request and had specifically registered my phone number to be contacted, but service people had called my husband agin and again when he was in a meeting on 24th march 2017. Today is 27th march and no one has turned up yet for service, now when i called the service people they say the request is cancelled. the service guy is saying some other person has done the cancellation bcos of wrong address whereas i am very much...

I have complained 4 to 5 times on toll free No of the company in last 2 months. Plumber comes, tells me that It will have to be replaced and takes away sensor with control box for replacement twice and sends the same to Chandigarh Service Center. But after a few days he comes for fitting and finds the same problem. It seems that it it may be due to warranty period is left with me for the same and company or your service Center wants to linger...

A bathroom pillar cock tap(Queens model) was serviced by the company some 30 days back.But after a week, the same tap went out of order..Inspiteof my several complaints, nobody turned up..Today, a guy attended the same and told that the spindle has to be chaged at a cost of Rs.600..All the stop cocks (16nos.) used only once or twice in 6 yrs, went out of order...To our surprise, the guy (in his teens) who attended, told us that those taps...

This is regarding Jaquar fittings in our house at above-mentioned address. Taps are leaking profusely and all efforts to rectify them have been futile. It is extremely sad that Jaquar products are of sub standard quality, and a cause of worry. All the products are very expensive and over hyped; and consumer feels cheated for poor quality of product & deficiency in services....

I have installed jaquar flush tank, 1 year before ...due to some technical fault in your tank the water get flushed on its own. And our Overhand tank of 10, 000 liters gets drained due to your flush tank
I have complained several times, but there is no proper response from last one month.
The flushing tank has warranty period of Ten years.
But still your technician is asking for amount of 3500 rs for changing the spare...

Hello,

I have installed Jaguar home appliances two years back. I have started facing issues with it.
1) Jaguar bathroom fitting tap's hot water side is not working. (from hot water side there is no water. Electric geyser is working fine. )
2) Jaguar washbasin tap's hot water side is not working. (from hot water side there is no water. Electric geyser is working fine. )
3) Jaguar bathroom fitting tab has...

I, Mrs.Rashmi Rajendra Kashelkar, had placed complaint for non working of HEALTH FAUCET on 5th Sept.2016.Since then he came thrice to our home, but did nothing.Only saying that he has placed order for replacement of Faucet, but company has not yet supplied.Ipersonally do not beleive this.since 5th sept.he had supplied same material to private stores but did not replaced or did not taken care of our complaint.
He himself forcingly withdrew...

My complaint number is 143040
Registered no. [protected]
My flush has been leaking since last 1 week so i registered a complaint on your customer care center. After that service man visited my place and after inspecting it he said that there isno problem in this and he left from my place without doing anything.
But i know that there is leakage as i hear the sound of water drops from flush at night.
On saturday...

We have a fitting of jaguar in our one of the bathroom where the angle valve meant for geyser is leaking since last 3 months

Our society building is manav mandir and my flat number is c -701 located on vidya niketan marg siddarth nagar goregaon west mumbai 400104

Also the bathrooms washbasin drainage assembly is getting corroded

This is one year old new reconstructed buildings...

This is to inform you that i have been complaining for the services/ maintenance for fittings ( Taps) since last 3 months but i believe company is not taking complaints seriously or taking customers for granted. The sole role of the company is to sale their products & then forget or leave it on the customers to call again & again. There is no after sales service given to the customers. We had installed your fittings in 7 bathrooms ( 2 floors)in...

The knob has loosen up very much and every time it is falling down as the knob is quite heavy we are facing problem. I have also registered complaint . I also talked to this service person named jaydeb and his phone no is[protected]. It's been almost 1week that I am calling him for the service and wat he have to say is just BS excuses. I really fed up and I don't understand that why you guys keep such kind of persons, where the...